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What is Usabilla?

Elevate your online presence by harnessing insights from your customers. Collect immediate feedback across all your digital platforms to enhance the customer journey significantly. Utilize this information to investigate the underlying causes of your data patterns. Ask relevant questions to users at pivotal moments during their experience, equipping you to make informed decisions. By gathering real-time insights, you can effectively optimize your website. Replace assumptions with actionable data derived from visitor interactions, allowing you to discern what works well and, importantly, what requires improvement, which in turn will facilitate proactive upgrades to your website's conversion rates. Furthermore, gather in-app feedback to enrich the user experience of your mobile application. By integrating feedback tools seamlessly into your app and engaging users at key moments, you can identify enhancements that result in much-desired 5-star ratings in app stores. Go beyond simply monitoring open and click-through rates; uncover how users perceive the content you offer and use their feedback to propel improvements. Ultimately, establishing a continuous feedback loop will not only sharpen your digital strategy but also nurture stronger connections with your audience, ensuring that their needs are met and expectations surpassed. This approach can lead to increased customer loyalty and satisfaction.

What is Commentblocks?

Commentblocks is a visual website feedback tool designed to remove friction from the client review process. It enables teams to collect precise, contextual comments directly on live websites instead of through scattered emails or documents. Users simply paste a URL to generate a shareable feedback link. Clients open the link and pin comments exactly on the elements they want changed. No signup, no extensions, and no code installation are required. This approach eliminates misunderstandings caused by vague text-based feedback. Commentblocks centralizes all comments, making them easy to track, discuss, and resolve. Built-in notifications keep teams updated on new feedback and responses. Password protection ensures private or staging sites remain secure. The platform works across all devices and screen sizes, capturing viewport details automatically. Agencies can manage multiple projects without per-client user fees. Commentblocks helps teams streamline collaboration, shorten review cycles, and launch websites faster.

Media

Media

No images available

Integrations Supported

BlueConic
Contentsquare
Convert Experiences
Data Virtuality
Decibel
Desktop.com
Google Analytics
Hello Customer
Jira
Jira Work Management
Mouseflow
Optimizely One
Salesforce
Slack
Stackreaction
Wonderflow
Zapier
Zendesk

Integrations Supported

BlueConic
Contentsquare
Convert Experiences
Data Virtuality
Decibel
Desktop.com
Google Analytics
Hello Customer
Jira
Jira Work Management
Mouseflow
Optimizely One
Salesforce
Slack
Stackreaction
Wonderflow
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SurveyMonkey

Date Founded

1999

Company Location

United States

Company Website

www.usabilla.com

Company Facts

Organization Name

Commentblocks

Date Founded

2026

Company Location

United States

Company Website

commentblocks.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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