Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    2,990 Ratings
    Company Website
  • Jotform Reviews & Ratings
    7,483 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,061 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    863 Ratings
    Company Website
  • Spidergap Reviews & Ratings
    116 Ratings
    Company Website
  • Titan Reviews & Ratings
    364 Ratings
    Company Website
  • Exclaimer Reviews & Ratings
    2,346 Ratings
    Company Website
  • Inspire Software Reviews & Ratings
    149 Ratings
    Company Website
  • DropTrack Reviews & Ratings
    183 Ratings
    Company Website
  • AddSearch Reviews & Ratings
    136 Ratings
    Company Website

What is Usabilla?

Elevate your online presence by harnessing insights from your customers. Collect immediate feedback across all your digital platforms to enhance the customer journey significantly. Utilize this information to investigate the underlying causes of your data patterns. Ask relevant questions to users at pivotal moments during their experience, equipping you to make informed decisions. By gathering real-time insights, you can effectively optimize your website. Replace assumptions with actionable data derived from visitor interactions, allowing you to discern what works well and, importantly, what requires improvement, which in turn will facilitate proactive upgrades to your website's conversion rates. Furthermore, gather in-app feedback to enrich the user experience of your mobile application. By integrating feedback tools seamlessly into your app and engaging users at key moments, you can identify enhancements that result in much-desired 5-star ratings in app stores. Go beyond simply monitoring open and click-through rates; uncover how users perceive the content you offer and use their feedback to propel improvements. Ultimately, establishing a continuous feedback loop will not only sharpen your digital strategy but also nurture stronger connections with your audience, ensuring that their needs are met and expectations surpassed. This approach can lead to increased customer loyalty and satisfaction.

What is Mopinion?

Comprehensive Digital Feedback Software Mopinion is an innovative platform designed for digital businesses to effectively gather, interpret, and respond to feedback across all digital channels, including websites, mobile applications, and emails. With Mopinion, users can design personalized online feedback forms that feature multiple customer experience metrics such as NPS, CES, and CSAT, which can be triggered based on specific user interactions like mouse movement or time spent on a page. The platform also offers detailed visualizations through customizable dashboards, advanced text analytics, and intelligent tagging. Additionally, users benefit from proactive notifications, role-specific views, and seamless integration with project management tools like Trello and Asana, enhancing teamwork and feedback collaboration within their digital teams. +Personalized feedback forms +Instantaneous data insights +API integrations +Diverse CX metrics +Text analysis capabilities +Sophisticated reporting features Mopinion's subscription plans begin at $35 USD per month, providing an accessible solution for businesses looking to improve their customer engagement and feedback processes.

Media

Media

Integrations Supported

Adobe Analytics
Contentsquare
Google Analytics
Jira
Optimizely One
Salesforce
Slack
Zapier
Zendesk
Basecamp
Data Virtuality
Decibel
HubSpot Customer Platform
Mouseflow
NextDNS
Salesforce Service Cloud
Trello
Wonderflow
WordPress

Integrations Supported

Adobe Analytics
Contentsquare
Google Analytics
Jira
Optimizely One
Salesforce
Slack
Zapier
Zendesk
Basecamp
Data Virtuality
Decibel
HubSpot Customer Platform
Mouseflow
NextDNS
Salesforce Service Cloud
Trello
Wonderflow
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$229/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SurveyMonkey

Date Founded

1999

Company Location

United States

Company Website

www.usabilla.com

Company Facts

Organization Name

Mopinion

Date Founded

2013

Company Location

Netherlands

Company Website

www.mopinionlabs.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Popular Alternatives

Popular Alternatives

Hello Customer Reviews & Ratings

Hello Customer

Insider Metrics
Qualaroo Reviews & Ratings

Qualaroo

ProProfs