Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    3,007 Ratings
    Company Website
  • Jotform Reviews & Ratings
    7,972 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,099 Ratings
  • Sogolytics Reviews & Ratings
    865 Ratings
    Company Website
  • Titan Reviews & Ratings
    374 Ratings
    Company Website
  • WaitWell Reviews & Ratings
    179 Ratings
    Company Website
  • DropTrack Reviews & Ratings
    186 Ratings
    Company Website
  • AddSearch Reviews & Ratings
    140 Ratings
    Company Website
  • Lodgify Reviews & Ratings
    4,725 Ratings
    Company Website
  • Evocon Reviews & Ratings
    93 Ratings
    Company Website

What is Usabilla?

Elevate your online presence by harnessing insights from your customers. Collect immediate feedback across all your digital platforms to enhance the customer journey significantly. Utilize this information to investigate the underlying causes of your data patterns. Ask relevant questions to users at pivotal moments during their experience, equipping you to make informed decisions. By gathering real-time insights, you can effectively optimize your website. Replace assumptions with actionable data derived from visitor interactions, allowing you to discern what works well and, importantly, what requires improvement, which in turn will facilitate proactive upgrades to your website's conversion rates. Furthermore, gather in-app feedback to enrich the user experience of your mobile application. By integrating feedback tools seamlessly into your app and engaging users at key moments, you can identify enhancements that result in much-desired 5-star ratings in app stores. Go beyond simply monitoring open and click-through rates; uncover how users perceive the content you offer and use their feedback to propel improvements. Ultimately, establishing a continuous feedback loop will not only sharpen your digital strategy but also nurture stronger connections with your audience, ensuring that their needs are met and expectations surpassed. This approach can lead to increased customer loyalty and satisfaction.

What is Survicate?

Survicate is a user-friendly survey platform designed to help businesses gather ongoing customer insights efficiently and at scale. Whether your goal is to evaluate customer satisfaction (CSAT), monitor your Net Promoter Score (NPS), receive website feedback, or assess product-market fit, Survicate can accommodate any scenario involving the collection and management of customer opinions. What makes Survicate a great choice? • Quickly design personalized surveys and begin collecting customer insights within mere minutes. • Distribute surveys wherever necessary: through email and links, on your website, within products, or in mobile applications. • Integrate seamlessly with other tools like Hubspot, Salesforce, and Mailchimp using simple, one-click connections. • Gather incomplete responses and engage users at different stages of their experience. With Survicate, you can: • Maintain a steady flow of insights from customers throughout their journey, enhancing your understanding of their preferences. • Discover customer perceptions regarding your website, product, or support services, all while gathering data to support your concepts. • Simplify the process of continuous feedback collection to monitor essential metrics as time progresses. • Respond to feedback to boost customer contentment and loyalty, minimize churn, create superior products, and formulate more effective marketing strategies. Ultimately, Survicate empowers businesses to make informed decisions that drive growth and improvement.

Media

Media

Integrations Supported

Google Analytics
Optimizely One
Salesforce
Slack
Zapier
Zendesk
Amplitude
Data Virtuality
Decibel
Gong
Integry
Jira Work Management
Kit
Quickwork
Salesforce Marketing Cloud Account Engagement
SendGrid
Stackreaction
Uxcam
Wonderflow

Integrations Supported

Google Analytics
Optimizely One
Salesforce
Slack
Zapier
Zendesk
Amplitude
Data Virtuality
Decibel
Gong
Integry
Jira Work Management
Kit
Quickwork
Salesforce Marketing Cloud Account Engagement
SendGrid
Stackreaction
Uxcam
Wonderflow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$56 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SurveyMonkey

Date Founded

1999

Company Location

United States

Company Website

www.usabilla.com

Company Facts

Organization Name

Survicate

Date Founded

2013

Company Location

Poland

Company Website

survicate.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Popular Alternatives

Popular Alternatives

BizRatings Reviews & Ratings

BizRatings

BizRatings.com
Qualaroo Reviews & Ratings

Qualaroo

ProProfs
Qualaroo Reviews & Ratings

Qualaroo

ProProfs