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What is UserBob?

Users in the United States will provide video recordings of their experiences with your app or website, sharing their initial thoughts. Gaining candid feedback from your intended audience will allow you to truly understand their perspectives. Typically, users will make a judgment about whether to keep exploring other options within a minute. UserBob's fast, unfiltered evaluations are designed to help you assess whether your app or site leaves a positive first impression. If your website is indeed impressive but conversions remain low, consider conducting more extensive tests where users are tasked with completing specific actions. This approach will reveal any usability challenges that may exist. By addressing user frustrations, you can enhance your conversion rates significantly. UserBob facilitates the testing process by allowing users to engage with your app or site. You provide them with a scenario and a task, and they will capture their screen and offer insights as they navigate through your platform. Such detailed feedback can be invaluable for improving user experience and engagement.

What is Optimal Workshop?

Optimal is a comprehensive user insights platform built for teams that care about creating better digital experiences through real feedback. It helps product managers, designers, UX researchers and marketers easily run user research and usability testing. Everything you need is in one place; Launch card sorts, tree tests, surveys, usability studies, or prototype evaluations in just a few clicks. Whether you're validating an idea or fine-tuning a live product, Optimal helps you learn fast and keep moving. What makes Optimal different is how simple it is to go from raw feedback to meaningful insights. With built-in participant recruitment, flexible study templates, and AI to speed up analysis, teams don’t just get data – they get clarity. Insights are easy to share, easy to act on, and made for cross-functional decision-making. Optimal is used by global teams at companies like LEGO, Apple, and Workday to reduce development risk, remove friction from digital experiences, and make better decisions faster. If your organization values user-centered design, wants to scale research, or just needs to move quickly without sacrificing insight quality, Optimal is ready to help.

Media

Media

Integrations Supported

Cint
Figma
Lovable
PureSpectrum
Respondent
User Interviews

Integrations Supported

Cint
Figma
Lovable
PureSpectrum
Respondent
User Interviews

API Availability

Has API

API Availability

Has API

Pricing Information

$1 per video
Free Trial Offered?
Free Version

Pricing Information

$199/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserBob

Date Founded

2014

Company Location

United States

Company Website

userbob.com

Company Facts

Organization Name

Optimal

Date Founded

2007

Company Location

New Zealand

Company Website

www.optimalworkshop.com

Categories and Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

Categories and Features

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

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