Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    3,065 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    869 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,651 Ratings
    Company Website
  • Titan Reviews & Ratings
    376 Ratings
    Company Website
  • BrandMail Reviews & Ratings
    327 Ratings
    Company Website
  • Numa Reviews & Ratings
    14 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,192 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    10,536 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,291 Ratings
    Company Website
  • GWI Reviews & Ratings
    201 Ratings
    Company Website

What is UserReport?

UserReport consists of two primary elements: a survey tool and a feedback widget. These components integrate effortlessly into your website or application, facilitating direct engagement with your users and allowing you to gather valuable insights about their identities, preferences, and suggestions for improvement. Installing the survey is a breeze; just create an account, provide your website information, and insert a code snippet, after which you can sit back and watch the responses roll in! The Net Promoter Score (NPS) feature helps you gauge user satisfaction and identify areas for development, and UserReport enables you to delve into NPS data segmented by demographics. The depth of insights offered by UserReport is remarkable, revealing details about user ages, parental status, and even their pet preferences. Should you have any inquiries, don't hesitate to reach out! While Google Analytics tracks user behavior on your site, UserReport goes a step further by clarifying the identities of your users and their specific needs. By merging the insights from both platforms, you can achieve a well-rounded understanding of your user community! This comprehensive approach not only enhances your ability to make strategic decisions but also ensures that you are effectively addressing your audience's unique requirements. Ultimately, leveraging these insights can significantly improve user satisfaction and engagement on your platform.

What is Simplesat?

Simplesat offers a simple and enjoyable platform for customers to share their feedback regarding their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). With integrations available for platforms such as ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, and HubSpot, you can seamlessly gather customer satisfaction insights. Additionally, you can incorporate the customer survey into your email signature, allowing for direct feedback collection through Simplesat. This centralized storage of all feedback facilitates straightforward analysis and actionable insights for your team, enhancing your customer relationship management efforts. By streamlining the process, Simplesat empowers businesses to better understand their customers' needs and improve overall satisfaction levels.

Media

Media

Integrations Supported

AWeber
Dropbox
Freshdesk
Gmail
HubSpot Service Hub
Jira Service Management
Kaseya BMS
Kaseya VSA
Keap
LiveAgent
Mailchimp
Maileon
Microsoft Outlook
Microsoft Teams
ScalePad Lifecycle Insights
ServiceNow
Slack
Trengo
Workers by Delos
ZenMaid Software

Integrations Supported

AWeber
Dropbox
Freshdesk
Gmail
HubSpot Service Hub
Jira Service Management
Kaseya BMS
Kaseya VSA
Keap
LiveAgent
Mailchimp
Maileon
Microsoft Outlook
Microsoft Teams
ScalePad Lifecycle Insights
ServiceNow
Slack
Trengo
Workers by Delos
ZenMaid Software

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

AudienceProject

Date Founded

2010

Company Location

Denmark

Company Website

www.userreport.com

Company Facts

Organization Name

Pronto Holdings

Date Founded

2016

Company Location

United States

Company Website

www.simplesat.io

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Popular Alternatives

Popular Alternatives

BizRatings Reviews & Ratings

BizRatings

BizRatings.com
Delighted Reviews & Ratings

Delighted

Qualtrics