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What is UserTesting?

UserTesting provides businesses with valuable insights from their customers throughout the entire process, from initial concepts to final execution. Leveraging an exceptional on-demand sourcing platform, organizations can quickly access high-quality feedback from our extensive audience networks as well as those of our global partners. Recognized as the most complete solution available for experience research, UserTesting offers a more straightforward method compared to traditional approaches that rely on tracking customer behavior or analyzing listening data from real-life interactions to draw conclusions. This direct feedback mechanism enables companies to engage with their customers earlier in the development cycle, minimizing uncertainty and transforming experiential data into actionable human insights that enhance decision-making. Additionally, by prioritizing direct customer interactions, businesses can foster a deeper understanding of user needs and preferences, ultimately leading to improved product outcomes.

What is Respondent?

Respondent serves as a platform for connecting with business experts for comprehensive research interviews, allowing you to effectively understand your target demographic. It facilitates the recruitment of both industry professionals and the general public for various research endeavors, enabling you to develop projects tailored for B2B and B2C markets. Initiate the process of attracting your desired participants today. Once interviews are completed, you can compensate your contributors fairly. The platform ensures that you collaborate with business professionals whose credentials have been verified. Gathering insights from existing and potential users is crucial for enhancing your offerings. You can swiftly assess the feasibility of concepts and brainstorm innovative project ideas. Engaging with customers of comparable products provides valuable insights into your unique offerings. Genuine participants from confirmed companies can assist in exploring B2B themes. Our exceptional participants are also available for diverse consumer research topics. Engaging in real-time discussions is an effective method for crafting detailed customer personas. You have the flexibility to focus on the specific audience segments relevant to your research while determining appropriate compensation for their input. This targeted approach not only refines the research process but also enhances overall project outcomes.

Media

Media

Integrations Supported

Adobe XD
Atlassian Rovo
Condens
Desktop.com
EnjoyHQ
Figma
Google Calendar
Indeemo
Jira
Jira Work Management
Microsoft Outlook
Pendo
Rally
Shift
Slack
Trello
axe Auditor

Integrations Supported

Adobe XD
Atlassian Rovo
Condens
Desktop.com
EnjoyHQ
Figma
Google Calendar
Indeemo
Jira
Jira Work Management
Microsoft Outlook
Pendo
Rally
Shift
Slack
Trello
axe Auditor

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserTesting

Date Founded

2007

Company Location

United States

Company Website

www.usertesting.com

Company Facts

Organization Name

Respondent

Date Founded

2016

Company Location

United States

Company Website

www.respondent.io

Categories and Features

AB Testing

Audience Targeting
Campaign Segmentation
Funnel Analysis
Heatmaps
Landing Pages / Web Forms
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Test Scheduling
Visual Editor

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Mobile App Testing

Functional Testing
Installation Testing
Interruption Testing
Memory Testing
Performance Testing
Usability Testing

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

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