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What is UserWise?

Effortlessly collect, analyze, and refine feedback to enhance customer satisfaction while making informed decisions rooted in data. Our AI technology assesses feedback, sorting it into categories of positive, negative, or neutral. It distills responses into concise summaries, enabling you to conserve time while obtaining vital insights. Furthermore, our AI organizes feedback into distinct categories, promoting efficient management and oversight. You can effectively monitor and track feedback through our AI platform, ensuring data-driven choices are at your fingertips. In addition, our AI brings attention to customer pain points highlighted in the feedback, allowing for a more targeted approach to enhancements. By utilizing these features, businesses can better connect with their audience and significantly improve the quality of their services. Ultimately, this systematic approach not only fosters customer loyalty but also drives continuous growth and innovation within the organization.

What is Speak?

Effortlessly transform your language data into insightful information without the need for any coding skills. Become part of a thriving community of over 10,000 businesses, researchers, and marketers who are utilizing Speak to reduce manual workloads, gain a competitive advantage, cultivate stronger customer relationships, and improve their decision-making processes. Speak offers robust support for a variety of crucial organizational tasks, such as qualitative research, academic inquiries, marketing evaluations, and competitive analysis. With user-friendly features that facilitate both individual and bulk uploads of audio, video, and text data, users can swiftly convert audio and video files into text via automated transcription, import CSV files for detailed examination, and utilize an embeddable recorder for capturing important recordings. Furthermore, you can generate content directly within the Speak platform or link with popular applications to optimize data collection. Whether analyzing customer interviews, Zoom calls, YouTube videos, podcasts, focus group conversations, Amazon reviews, tweets, or other vital sources of qualitative feedback, Speak enables users to extract actionable insights that foster competitive advantages and guide strategic decisions. By leveraging the capabilities of Speak, organizations not only boost their operational efficiency but also deepen their comprehension of customer preferences and market dynamics. This powerful tool ultimately serves as a catalyst for informed decision-making, positioning businesses for success in an ever-evolving landscape.

Media

Media

Integrations Supported

Airtable
Amazon S3
Bannerbear
Crisp
Discord
Facebook
Google Ads
Google Calendar
IntelligenceBank
Knack
Meta Business Suite
Microsoft Outlook
Pipedrive
Pocket
RingCentral RingCX
Wistia
X (Twitter)
Zoho Notebook
Zoom
atSpoke

Integrations Supported

Airtable
Amazon S3
Bannerbear
Crisp
Discord
Facebook
Google Ads
Google Calendar
IntelligenceBank
Knack
Meta Business Suite
Microsoft Outlook
Pipedrive
Pocket
RingCentral RingCX
Wistia
X (Twitter)
Zoho Notebook
Zoom
atSpoke

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per 1,000 credits
Free Trial Offered?
Free Version

Pricing Information

$8 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserWise

Company Website

userwise.tech/

Company Facts

Organization Name

Speak

Company Location

Canada

Company Website

speakai.co

Categories and Features

Categories and Features

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

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