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What is UserZoom?

UserZoom, which has merged with UserTesting, enables teams across Design, Research, Product, and Marketing to craft digital experiences that resonate with customers. The offerings from UserZoom facilitate swift collection of vital insights, allowing for more assured decision-making processes. With these tools, organizations can enhance their understanding of user behavior and preferences effectively.

What is Reveall?

Reveall empowers product teams to take a customer-centric approach by simplifying the planning and prioritization of products with assurance. With Reveall, teams can easily collaborate on customer insights, visualize customer journeys, and prioritize product opportunities, all from a single platform. To gain a comprehensive understanding of customer needs and make informed product choices, you can: - Centralize all customer information by importing and storing all research and feedback into one reliable source. - Use custom tags and sentiment analysis to emphasize critical insights. - Organize findings into coherent Insights, allowing you to group similar data and formulate actionable conclusions through tailored insight reports. - Develop customer journey maps to provide context to your customer insights and assess user experience visually. - Strategically plan and prioritize your upcoming initiatives by leveraging customer insights to determine what features to develop, seamlessly integrated with your project management tools. This structured approach not only enhances decision-making but also fosters a deeper connection with your customer base.

Media

Media

Integrations Supported

Airtable
Alida
Confluence
Google Docs
Hotjar
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Microsoft Teams
Mixpanel
Rally
Slack
Stackreaction
SurveyMonkey
Typeform
Zendesk
Zoom

Integrations Supported

Airtable
Alida
Confluence
Google Docs
Hotjar
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Microsoft Teams
Mixpanel
Rally
Slack
Stackreaction
SurveyMonkey
Typeform
Zendesk
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserTesting

Date Founded

2007

Company Location

United States

Company Website

www.usertesting.com/platform/userzoom

Company Facts

Organization Name

Reveall

Date Founded

2021

Company Location

Netherlands

Company Website

www.reveall.co

Categories and Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Categories and Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

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