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What is Userflow?

Userflow is a no-code platform that helps B2B SaaS companies turn new signups into loyal, paying customers through better in-app experiences. With Adoption Studio, product and marketing teams build and launch Tours & Guides, Checklists, Tooltips, Banners, Surveys, and a Resource Center themselves—no developers required—and target the right message to the right user at the right moment. Customer success teams rely on Adoption Agent to answer user questions instantly and point them to the exact action that solves the problem, cutting down on support tickets. Behind the scenes, FlowAI powers the intelligence across both, and a built-in MCP connection lets teams ask questions about their data or spin up a new Flow directly from tools like Claude or ChatGPT. The payoff: faster time-to-value, stronger activation and retention, and a lot less busywork for your engineering and support teams.

What is HelpHero?

You can design engaging and straightforward product tours that facilitate a smoother onboarding experience for your users, enabling them to quickly familiarize themselves with new features. There is no need for extensive programming skills or large financial investments to implement these tours. Our dynamic product walkthroughs immediately capture users' attention, allowing them to absorb information as they navigate through the application, simplifying the onboarding process. HelpHero streamlines the creation of these walkthroughs without any coding requirements, enabling you to showcase key features and updates effectively. This way, users will have a clear understanding of the latest enhancements and how to utilize them effectively. Consequently, this leads to reduced confusion, frustration, and an overall increase in user adoption and retention rates. Contextual tours ensure that users receive timely information just when they need it, preventing the need for them to seek help proactively. By guiding users toward successful interactions, HelpHero can significantly lower customer support expenses and response times. Ultimately, HelpHero serves as an accessible and budget-friendly onboarding solution that empowers your users while simplifying your support processes. In this way, you can focus on growing your business while ensuring a seamless experience for your customers.

Media

Media

Integrations Supported

Amplitude
ChatGPT
Claude
Heap
HubSpot CRM
HubSpot Customer Platform
Intercom
Mixpanel
Perplexity
Salesforce
Segment
Slack
Zapier
Zendesk

Integrations Supported

Angular
Google Chrome
Microsoft Edge
Mozilla Firefox
React
Safari

API Availability

Has API

API Availability

Has API

Pricing Information

$100/month
Userflow offers two products, and you can try either one free for two weeks, no credit card required, to start. Adoption Studio is the primary product—the no-code builder teams use to design and launch in-app guidance like tours, checklists, tooltips, and banners—starting at $500/month ($400/month billed annually) for 1,000 monthly active users, with usage-based tiers as you scale beyond that. Adoption Agent adds AI-powered, on-demand support on top of Studio, starting at $100/month ($80/month billed annually) with 500 AI credits included per month. Both include unlimited seats, three environments, and SOC 2 Type II, ISO 27001, and GDPR compliance.
Free Trial Offered?

Pricing Information

$55 per month
All plans include access to advanced features and comes with unlimited tours, hotspots, checklists & team members. Get two months free on annual plans.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Userflow

Company Location

United States

Company Website

userflow.com

Company Facts

Organization Name

HelpHero

Company Location

New Zealand

Company Website

helphero.co

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
In-App Training
Launch Management
Self Service Tools
Surveys & Feedback
User Onboarding

Mobile App Analytics

Not specified

Categories and Features

Customer Onboarding

Not specified

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

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