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What is Userflow?

Userflow is a no-code platform that helps B2B SaaS companies turn new signups into loyal, paying customers through better in-app experiences. With Adoption Studio, product and marketing teams build and launch Tours & Guides, Checklists, Tooltips, Banners, Surveys, and a Resource Center themselves—no developers required—and target the right message to the right user at the right moment. Customer success teams rely on Adoption Agent to answer user questions instantly and point them to the exact action that solves the problem, cutting down on support tickets. Behind the scenes, FlowAI powers the intelligence across both, and a built-in MCP connection lets teams ask questions about their data or spin up a new Flow directly from tools like Claude or ChatGPT. The payoff: faster time-to-value, stronger activation and retention, and a lot less busywork for your engineering and support teams.

What is StepsKit?

StepsKit is a comprehensive AI-powered no-code onboarding and feature adoption platform built to help SaaS companies guide users through products with interactive in-app experiences, contextual support, and personalized onboarding flows. The platform transforms software applications into self-guided learning environments by enabling teams to create product tours, feature announcements, walkthroughs, onboarding sequences, and support guides without requiring engineering handoffs or complex implementation processes. AI-powered tour generation allows users to describe product workflows or user journeys in plain language and automatically generate editable onboarding experiences with suggested steps, layouts, and content. StepsKit helps businesses improve activation and retention by delivering contextual onboarding experiences at critical moments within the application rather than relying on external documentation, emails, or static help centers that users often ignore. The platform includes a visual no-code builder that allows teams to create tours, hints, popovers, onboarding checklists, and feature highlights directly from the dashboard without browser extensions or custom development. Smart targeting tools allow organizations to personalize onboarding and support experiences based on user roles, subscription plans, URLs, account attributes, and behavioral conditions so users only see the most relevant content. Persistent in-app hints and contextual guidance reduce support workloads by helping users resolve common “how do I” questions independently before submitting support tickets. Feature adoption tools allow product and customer success teams to announce updates directly inside the application interface, helping users discover and engage with newly released functionality more effectively.

Media

Media

No images available

Integrations Supported

Amplitude
ChatGPT
Claude
Heap
HubSpot CRM
HubSpot Customer Platform
Intercom
LogRocket
Mixpanel
Perplexity
RudderStack
Salesforce
Segment
Slack
Zapier
Zendesk

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$100/month
Userflow offers two products, and you can try either one free for two weeks, no credit card required, to start. Adoption Studio is the primary product—the no-code builder teams use to design and launch in-app guidance like tours, checklists, tooltips, and banners—starting at $500/month ($400/month billed annually) for 1,000 monthly active users, with usage-based tiers as you scale beyond that. Adoption Agent adds AI-powered, on-demand support on top of Studio, starting at $100/month ($80/month billed annually) with 500 AI credits included per month. Both include unlimited seats, three environments, and SOC 2 Type II, ISO 27001, and GDPR compliance.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Userflow

Company Location

United States

Company Website

userflow.com

Company Facts

Organization Name

Crown Road Software

Company Website

www.stepskit.com

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
In-App Training
Launch Management
Self Service Tools
Surveys & Feedback
User Onboarding

Mobile App Analytics

Not specified

Categories and Features

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