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What is Userguest?
We offer personalized messages crafted specifically for each user, significantly increasing the likelihood of securing direct bookings via the hotel's website. Clients have reported revenue increases of 30% or more due to our strategic interventions. By utilizing our services, hotels can enhance their financial performance and optimize room occupancy directly through their digital platforms. Achieving remarkable results can often be more straightforward than anticipated. Our committed team oversees the entire setup process, enabling you to watch as your hotel's direct bookings surge. Our advanced notification system is designed to boost online revenue by converting a larger percentage of visitors into actual guests. Utilizing cutting-edge AI technology, it matches a user's booking intentions with your hotel's specific inventory priorities. This groundbreaking tool seamlessly synchronizes the booking desires of your website visitors with your hotel's inventory requirements, ensuring a bespoke experience that maximizes occupancy rates. Additionally, our intelligent system thoroughly understands the distinct booking intentions of each visitor to your site, allowing for customized engagement strategies that effectively enhance conversion rates. Ultimately, our services provide a comprehensive solution that not only drives bookings but also fosters a deeper connection between hotels and their potential guests.
What is Cendyn Rate Match?
An effective suite of conversion rate optimization tools can significantly enhance your direct booking numbers. By demonstrating to your guests that your rates are on par with or even better than those offered by online travel agencies (OTAs), you instill confidence in them to book directly with you. One notable tool, Rate Match®, utilized by thousands of hotels worldwide, has been shown to boost conversion rates by an impressive 56% on average.
With Rate Match, you maintain control over your pricing strategy and can achieve unprecedented levels of direct bookings, regardless of whether you manage a single hotel or a chain of properties. The system provides immediate alerts when it detects a lower price listed elsewhere, allowing you to react swiftly. Additionally, you have the flexibility to either match the price or enable the lower rate for immediate booking based on your preferences. This tool gives you the capability to adjust your rates by as little as 1% to align with an OTA's pricing. Ultimately, this approach not only helps you secure a greater number of bookings but also enhances your revenue per visitor while helping to maintain your average booking value. By leveraging such tools, hotels can thrive in a competitive market and achieve sustainable growth.
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Integrations Supported
Cendyn Booking Engine
Avvio
Bookassist
GuestCentric
HotelRunner
Hotelogix
Mews
Profitroom Booking Engine
RoomRaccoon
SiteMinder
Integrations Supported
Cendyn Booking Engine
Avvio
Bookassist
GuestCentric
HotelRunner
Hotelogix
Mews
Profitroom Booking Engine
RoomRaccoon
SiteMinder
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Userguest
Company Location
Netherlands
Company Website
userguest.com
Company Facts
Organization Name
Cendyn
Date Founded
1996
Company Location
United States
Company Website
go.cendyn.com/cendyn/sourceforge/rate-match
Categories and Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Categories and Features
Pricing Optimization
Channel Analysis
Competing Product Analysis
Forecasting
Market Analysis
Multi-Store Management
Price List Management
Price Optimization Automation
Pricing Analytics
Profitability Analysis
Scenario Planning
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking