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What is Userpilot?

Userpilot is a versatile platform tailored for teams in Product, UX, Marketing, and Customer Success. It effectively combines elements of Product Analytics, In-app Engagement, and In-app Surveys to enhance product adoption through meaningful in-app experiences, insightful data, and essential user feedback. This platform allows teams to effortlessly design user onboarding pathways, disseminate product updates, improve user experience and product utilization, provide self-service support, and collect in-app feedback, all without requiring any coding skills. Moreover, Userpilot is equipped with sophisticated Product Analytics features such as funnels, trends, user paths, and cohort analysis, which support informed, data-centric decision-making. With its Custom Dashboards, users can easily craft tailored analytics views by dragging and dropping their favorite reports or selecting from available templates. In addition, the platform offers functionalities like event autocapture and session replay, providing a more profound understanding of user interactions. Furthermore, Userpilot supports integration with a variety of third-party applications, including Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, and Salesforce, ensuring a smooth connection with your existing technology ecosystem. With such a wide range of functionalities, Userpilot stands out as an essential tool for optimizing user engagement and maximizing product value.

What is Mixpanel?

Mixpanel aims to foster innovation across various sectors. Beyond being a mere company, it provides essential services to enterprises, enabling them to leverage its engagement and analytics platform to gain insights into user interactions, conversions, retention, and engagement in real-time across web, mobile, and smart devices. This valuable data empowers businesses to enhance their products and overall operations. With a client base exceeding 26,000 companies globally, Mixpanel caters to a diverse range of industries, counting notable names like Samsung, Twitter, and BMW among its clientele. The company's headquarters are located in San Francisco, while it also maintains offices in several key cities, including New York City, Seattle, Austin, London, Paris, Barcelona, and Singapore, demonstrating its international reach and commitment to supporting innovation worldwide.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Salesforce
Segment

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Salesforce
Segment
Anodot
Canopy
Cargo
Cuoral
Forwrd
Grok Bot
Klipfolio
Narrative BI
Navattic
Statsbot
Surfsite
Userpilot
Vessel
Zoho CRM
Zylotech
huminos

API Availability

Has API

API Availability

Pricing Information

$249 per month
Predicatable and fair pricing based on the number of MAUs, not events!
Free Trial Offered?

Pricing Information

$89 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Userpilot

Date Founded

2017

Company Location

United States

Company Website

userpilot.com

Company Facts

Organization Name

Mixpanel

Date Founded

2009

Company Location

United States

Company Website

mixpanel.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Onboarding

Not specified

Customer Retention

Not specified

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Onboarding
Usage Tracking / Analytics

Data Analysis

Data Discovery
Data Visualization
Predictive Analytics
Regression Analysis
Sentiment Analysis
Text Analytics

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Knowledge Management

Artificial Intelligence (AI)
Content Management

NPS

Not specified

Product Management

Feedback Collection
Idea Management

Survey

Mobile Survey
Skip Logic
Supports Audio / Images / Video

UX

For Mobile
For Websites
Heatmaps
Screen Activity Recording
Usability Testing
User Journeys
User Research

Categories and Features

AB Testing

Audience Targeting
Campaign Segmentation
Funnel Analysis
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Test Scheduling
Visual Editor

Conversion Tracking

Not specified

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Feedback Collection
Video Content

Customer Journey Mapping Tools

Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics

Customer Retention

Not specified

Data Analysis

Data Visualization
High Volume Processing
Predictive Analytics

Digital Analytics

Not specified

eCommerce Analytics

Not specified

eCommerce Tools

Not specified

Machine Learning

ML Algorithm Library
Model Training
Predictive Modeling
Statistical / Mathematical Tools
Visualization

Marketing Analytics

A/B Testing
Campaign Management
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
Website Analytics

Mobile App Analytics

A/B Testing
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking

Predictive Analytics

AI / Machine Learning

Product Analytics

Not specified

Product Management

Collaboration
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Resource Management

Web Analytics

Goal Tracking
User Interaction Tracking

Website Optimization Tools

Performance Metrics
Problem Area Alerts

Popular Alternatives

Popular Alternatives

Segment Reviews & Ratings

Segment

Twilio