Usersnap Reviews & Ratings

Usersnap

5.0 out of 5 stars

Ratings and Reviews 3 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Usersnap?

Usersnap is a platform tailored for product teams to collect targeted insights about their offerings, enhance user testing processes, and streamline feedback from stakeholders. Organizations like Red Hat, Erste Bank, Lego, and Harvard University leverage Usersnap to boost their enterprise growth and operational efficiency. You should consider Usersnap if your goal is to: ✔️ Centralize all product feedback within a single platform to foster the generation of innovative ideas. ✔️ Document issues visually and automate technical data collection to speed up quality assurance and facilitate communication among various teams. ✔️ Engage users more effectively by offering a straightforward method for reporting issues and welcoming avenues for them to voice their opinions. ✔️ Empower product managers, product owners, and developers to create precise, user-focused solutions by integrating incoming feedback into their product development processes and tools. ✔️ Efficiently assess new features and gauge user satisfaction through micro surveys that achieve higher response rates, ultimately enhancing the overall user experience. Furthermore, Usersnap helps in creating a culture of continuous improvement by ensuring that user insights are actively used to refine products.

What is PageShare?

PageShare is an innovative platform designed for teams to visually analyze web applications and conduct reviews, significantly enhancing workflow efficiency. By streamlining the often tedious and time-consuming process of capturing screenshots and providing feedback, PageShare offers a more effective alternative. With its design review feature, users can open a webpage and place comments directly onto it, allowing team members to see feedback in its proper context, and enabling immediate access to the preview by clicking on the comment pin. Additionally, the visual inspect mode is another valuable aspect of PageShare, facilitating the tracking of bugs by enabling users to monitor user sessions and retrace the steps leading to issues, which simplifies diagnosis and resolution. Not only does PageShare foster collaboration among team members, but it also centralizes all communication within the platform. You can invite both team members and external stakeholders to observe project developments and contribute suggestions, while also having the ability to control who can join in on the discussions, ensuring a focused and organized review process. Ultimately, PageShare enhances team communication and productivity, making project management smoother and more effective.

Media

Media

Integrations Supported

Zapier
Axosoft
Basecamp
Countersoft Gemini
Evernote
FogBugz
Gemini Testing
GitHub
GitLab
Jira Service Management
Joomla!
Planio
Redbooth
Redmine
Stackreaction
Teamwork.com
Todoist
Trac
WordPress
Zendesk

Integrations Supported

Zapier

API Availability

Has API

API Availability

Pricing Information

$69.00/month
Startup - $69/mo. Start Free Trial. 10 team members. 5 projects. Unlimited feedback.

Company - $129/mo. Start Free Trial. 15 team members. 10 projects. Unlimited feedback.

Enterprise - Let's talk! Unlimited team members. Unlimited projects. SSO, webhooks, REST API.
Free Trial Offered?

Pricing Information

$6/month/user
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Usersnap

Date Founded

2013

Company Location

Austria

Company Website

usersnap.com/

Company Facts

Organization Name

PageShare

Date Founded

2023

Company Location

Poland

Company Website

www.pageshare.dev/

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Ticket Management
Workflow Management

Complaint Management

Complaint Classification
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Survey Management

Customer Experience

Action Management
Dashboard
Feedback Management
Knowledge Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Not specified

Customer Service

Social Media Integration
Surveys & Feedback

Customer Success

Communication Management

Design Feedback

Not specified

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Form Builder
Knowledge Base
Reporting / Analytics
Surveys / Polls
User Management / Permissions

Issue Tracking

Dashboard
Issue Scheduling
Project Management
Task Management

Product Management

Collaboration
Feedback Collection
Idea Management
Prioritization

Quality Management

Complaint Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management

Usability Testing

Not specified

User Research

Not specified

UX

For Mobile
For Websites
Usability Testing
User Journeys
User Research

Visual Feedback

Not specified

Categories and Features

Design Feedback

Not specified

Visual Feedback

Not specified

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