Ratings and Reviews 3 Ratings
Ratings and Reviews 0 Ratings
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What is Usersnap?
Usersnap is a platform tailored for product teams to collect targeted insights about their offerings, enhance user testing processes, and streamline feedback from stakeholders.
Organizations like Red Hat, Erste Bank, Lego, and Harvard University leverage Usersnap to boost their enterprise growth and operational efficiency.
You should consider Usersnap if your goal is to:
✔️ Centralize all product feedback within a single platform to foster the generation of innovative ideas.
✔️ Document issues visually and automate technical data collection to speed up quality assurance and facilitate communication among various teams.
✔️ Engage users more effectively by offering a straightforward method for reporting issues and welcoming avenues for them to voice their opinions.
✔️ Empower product managers, product owners, and developers to create precise, user-focused solutions by integrating incoming feedback into their product development processes and tools.
✔️ Efficiently assess new features and gauge user satisfaction through micro surveys that achieve higher response rates, ultimately enhancing the overall user experience. Furthermore, Usersnap helps in creating a culture of continuous improvement by ensuring that user insights are actively used to refine products.
What is ProjectHuddle?
Introducing a groundbreaking WordPress plugin that streamlines the collection of feedback for your web designs and projects. This innovative tool employs a sticky-note format for comments, facilitating smooth interaction with your designs. It is self-hosted, white-label, and seamlessly integrated into WordPress, adding a professional flair to your projects. Imagine the convenience of placing sticky notes directly on your visuals and web designs, simplifying the client feedback process remarkably. You can easily point, click, and add interactive comments on your mockups or live site designs. This versatile plugin allows you to obtain visual feedback on various formats, including wireframes, PDFs, and sketches, enhancing your ability to gather insights. You will manage clear, contextual comments directly on your live website or application, making sure that feedback remains organized and easily accessible. Gone are the days of navigating through ambiguous requests or extensive email threads—this tool ensures everything is straightforward and concise. You’ll not only save time but also enhance your organization and streamline your workflow as you progress through projects. With fully customizable presentation designs, you can elevate your professionalism in every client interaction. The approval process for designs and mockups is simplified to a single click, allowing for easy pointing, clicking, and articulation of your thoughts. Additionally, reporting bugs becomes effortless, empowering you and your remote team to provide visual and contextual feedback with efficiency. This plugin fundamentally redefines how you interact with your designs and communicate with clients, transforming the feedback process into a more engaging experience. Ultimately, this tool represents a significant step forward in improving collaborative workflows and enhancing client satisfaction.
Integrations Supported
Drupal
WordPress
Azure DevOps Server
Basecamp
Craft CMS
Evernote
Gemini Testing
GitLab
Joomla!
Planio
Integrations Supported
Drupal
WordPress
Azure DevOps Server
Basecamp
Craft CMS
Evernote
Gemini Testing
GitLab
Joomla!
Planio
API Availability
Has API
API Availability
Has API
Pricing Information
$69.00/month
Free Trial Offered?
Free Version
Pricing Information
$109 per year
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Usersnap
Date Founded
2013
Company Location
Austria
Company Website
usersnap.com/
Company Facts
Organization Name
ProjectHuddle
Date Founded
2016
Company Location
United States
Company Website
projecthuddle.com
Categories and Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Digital Experience Platforms (DXP)
Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management
Usability Testing
A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research