Usersnap Reviews & Ratings

Usersnap

5.0 out of 5 stars

Ratings and Reviews 3 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    4.3 out of 5 stars 3,089 Ratings
    Company Website for SurveySparrow
  • Freshservice Reviews & Ratings
    4.6 out of 5 stars 2,173 Ratings
    Company Website for Freshservice
  • Zendesk Reviews & Ratings
    4.3 out of 5 stars 8,478 Ratings
    Company Website for Zendesk
  • Titan Reviews & Ratings
    4.9 out of 5 stars 378 Ratings
    Company Website for Titan
  • Project Insight Reviews & Ratings
    4.5 out of 5 stars 122 Ratings
    Company Website for Project Insight
  • Sogolytics Reviews & Ratings
    4.7 out of 5 stars 869 Ratings
    Company Website for Sogolytics
  • Planview Portfolios Reviews & Ratings
    4.2 out of 5 stars 200 Ratings
    Company Website for Planview Portfolios
  • Planfix Reviews & Ratings
    4.8 out of 5 stars 58 Ratings
    Company Website for Planfix
  • Serviceaide Reviews & Ratings
    4.1 out of 5 stars 244 Ratings
    Company Website for Serviceaide
  • Jotform Reviews & Ratings
    4.6 out of 5 stars 9,009 Ratings
    Company Website for Jotform

What is Usersnap?

Usersnap is a platform tailored for product teams to collect targeted insights about their offerings, enhance user testing processes, and streamline feedback from stakeholders. Organizations like Red Hat, Erste Bank, Lego, and Harvard University leverage Usersnap to boost their enterprise growth and operational efficiency. You should consider Usersnap if your goal is to: ✔️ Centralize all product feedback within a single platform to foster the generation of innovative ideas. ✔️ Document issues visually and automate technical data collection to speed up quality assurance and facilitate communication among various teams. ✔️ Engage users more effectively by offering a straightforward method for reporting issues and welcoming avenues for them to voice their opinions. ✔️ Empower product managers, product owners, and developers to create precise, user-focused solutions by integrating incoming feedback into their product development processes and tools. ✔️ Efficiently assess new features and gauge user satisfaction through micro surveys that achieve higher response rates, ultimately enhancing the overall user experience. Furthermore, Usersnap helps in creating a culture of continuous improvement by ensuring that user insights are actively used to refine products.

What is QoQo?

Refine your financial strategy and improve productivity during the early phases of user research and discovery. This methodology proves advantageous for design firms, internal teams, and solo practitioners alike. By effectively harnessing research data, you can save essential time and energy during the crucial stages of user exploration and discovery. Achieve a competitive advantage by enhancing your workflows while still prioritizing the user experience. Remove uncertainty by swiftly gathering significant insights from publicly accessible resources. Develop compelling designs without relying on generic placeholder text such as Lorem Ipsum. Speed up the discovery phase and shorten the timeline for your minimum viable product or design iteration. Mitigate risks by expanding your design team's expertise. Elevate your UX skills even if you don't have specialized internal experts. Avoid potential budget excesses while engaging effectively with clients who might have limited financial means. Address the challenges posed by tight resources and budgets by utilizing rapid, actionable data. Grow your project portfolio smoothly while creating more avenues for UX initiatives. Increase your design efficiency while preserving high-quality standards. This strategy can help in identifying challenges, recognizing risks, and outlining essential elements for your design brief, leading to a more comprehensive and well-informed design process. By adopting this approach, you can redefine your methodology for user research and design, paving the way for more innovative solutions. Embrace this change and watch your projects flourish.

Media

Media

Integrations Supported

Asana
Azure DevOps Server
Basecamp
Countersoft Gemini
Drupal
FogBugz
Gemini Testing
GitHub
GitLab
Google Analytics
Jira Service Management
Jira Work Management
Joomla!
Planio
Redmine
Stackreaction
Teamwork.com
Zendesk

API Availability

Has API

API Availability

Pricing Information

$69.00/month
Startup - $69/mo. Start Free Trial. 10 team members. 5 projects. Unlimited feedback.

Company - $129/mo. Start Free Trial. 15 team members. 10 projects. Unlimited feedback.

Enterprise - Let's talk! Unlimited team members. Unlimited projects. SSO, webhooks, REST API.
Free Trial Offered?

Pricing Information

$15 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Usersnap

Date Founded

2013

Company Location

Austria

Company Website

usersnap.com/

Company Facts

Organization Name

QoQo

Company Location

United States

Company Website

qoqo.ai/

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Ticket Management
Workflow Management

Complaint Management

Complaint Classification
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Survey Management

Customer Experience

Action Management
Dashboard
Feedback Management
Knowledge Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Not specified

Customer Service

Social Media Integration
Surveys & Feedback

Customer Success

Communication Management

Design Feedback

Not specified

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Form Builder
Knowledge Base
Reporting / Analytics
Surveys / Polls
User Management / Permissions

Issue Tracking

Dashboard
Issue Scheduling
Project Management
Task Management

Product Management

Collaboration
Feedback Collection
Idea Management
Prioritization

Quality Management

Complaint Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management

Usability Testing

Not specified

User Research

Not specified

UX

For Mobile
For Websites
Usability Testing
User Journeys
User Research

Visual Feedback

Not specified

Categories and Features

AI Tools

Not specified

AI UX/UI Design Tools

Not specified

User Research

Not specified

UX

Not specified

Popular Alternatives

Popular Alternatives

Ruttl Reviews & Ratings

Ruttl

Brucira Softwares Pvt. Ltd.
4.9 out of 5 stars
Userback Reviews & Ratings

Userback

4.9 out of 5 stars
UserZoom Reviews & Ratings

UserZoom

UserTesting
BugHerd Reviews & Ratings

BugHerd

Splitrock Studio Pty Ltd.
4.5 out of 5 stars
Usersnap Reviews & Ratings

Usersnap

5.0 out of 5 stars