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What is Ushahidi?

It is essential for governments to uphold rigorous governance standards that ensure fair and transparent electoral systems. Furthermore, providing assistance to communities affected by conflicts, natural disasters, and humanitarian emergencies is equally important. Protecting human rights amidst crises and discrimination is a pressing priority that cannot be overlooked. The Ushahidi platform serves as a valuable tool for communities, enabling them to transform data into actionable insights through a user-friendly crowdsourcing and mapping interface. By streamlining the collection, management, and analysis of crowdsourced information, Ushahidi empowers a wide range of stakeholders—including individuals, community groups, government agencies, activists, and other organizations—to effect meaningful change. We also offer technological assistance and expertise to those organizations and communities aligned with our mission. As these diverse voices are amplified, the efficacy of various organizations is improved, which in turn leads to greater social impact. This collaborative approach not only strengthens community resilience but also nurtures partnerships among different groups striving for shared objectives, ultimately fostering a more cohesive society. By working together, we can ensure that the needs of vulnerable populations are addressed more effectively.

What is Social Point?

Social Point by Open Point is a public engagement platform designed to help organizations gather, analyze, and act on community feedback across every stage of a project. The platform helps teams move beyond scattered tools and disconnected processes by bringing participation tools, visual project pages, built-in reporting, and AI-powered insight into one place. It is built for organizations that need to reach broad communities, foster two-way conversations, and ensure public voices inform decisions that shape better outcomes. Social Point by Open Point offers a large toolkit for different participation needs, including forms, social maps, quick polls, Q&A, virtual budgeting, idea boards, story-driven feedback, conversations, and forums. These tools allow participants to share opinions, ask questions, pin location-specific comments, allocate virtual budgets, upload media, discuss topics, and highlight priorities. Organizations can customize tools, fields, designs, and workflows to match their engagement goals and internal processes. Real-time reporting helps teams access community sentiment, identify patterns, and understand feedback as it happens. AI-powered insight supports faster analysis by helping turn large volumes of public input into usable findings. Social Point by Open Point also supports IAP2-aligned participation through training, certification, expert-led facilitation, real-world case studies, and practical tools for effective engagement. It is trusted by organizations across local government, transportation, transit, infrastructure planning, resources and mining, energy, and utilities. Social Point by Open Point helps teams build stronger relationships, improve transparency, reduce engagement fragmentation, and turn community input into measurable project impact.

Media

Media

No images available

Integrations Supported

Open Point

Integrations Supported

Open Point

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ushahidi

Date Founded

2008

Company Location

Kenya

Company Website

www.ushahidi.com

Company Facts

Organization Name

Open Point

Date Founded

2013

Company Location

Australia

Company Website

www.openpoint.com/products/community-engagement/

Categories and Features

Categories and Features

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