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Ratings and Reviews 0 Ratings
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What is Utiliko?
Utiliko stands out as an all-encompassing business management platform specifically designed for small and medium-sized service-oriented enterprises. It combines a wide array of features, including customer relationship management (CRM), project management, invoicing, and comprehensive accounting tools such as Chart of Accounts, bank administration, cash flow analysis, and purchase order management. Furthermore, Utiliko includes a help desk ticketing system with integrated time tracking and billing, as well as human resources management that addresses attendance, leave, and billable rates, alongside email, calendar, and e-signature functions—all unified within one platform that provides a thorough 360-degree overview of client information. The platform automates the transformation of time invested in tasks and support requests into billable amounts, which are efficiently included in invoices. In essence, it serves as a streamlined substitute for juggling multiple distinct applications like QuickBooks, HubSpot, ClickUp, and an individual helpdesk, thus significantly boosting operational efficiency for businesses. By bringing these vital tools together, Utiliko enables SMBs to devote more attention to their primary services while minimizing administrative burdens, which ultimately fosters growth and productivity. This holistic approach not only simplifies processes but also enhances the overall client experience.
What is SherpaDesk?
SherpaDesk is a comprehensive helpdesk solution that offers user-friendly features. It provides professional services equipped with essential tools for effective management. With this program, you can efficiently operate your business while still finding time to pursue your passions. As a result, your customers will benefit from exceptional support that enhances their experience. This combination of efficiency and quality ensures that both you and your clients are satisfied.
Media
No images available
Integrations Supported
FreshBooks
Help Desk Migration
Microsoft 365
NinjaOne
QuickBooks Online
QuickBooks Online Advanced
Integrations Supported
FreshBooks
Help Desk Migration
Microsoft 365
NinjaOne
QuickBooks Online
QuickBooks Online Advanced
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$39.00/month/user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Utiliko
Date Founded
2018
Company Location
United States
Company Website
utiliko.io
Company Facts
Organization Name
SherpaDesk
Date Founded
2012
Company Location
United States
Company Website
sherpadesk.com
Categories and Features
Business Management
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking