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What is Arkansas Data Service Utility Management System?

Our Utility Management System (UMS) has been meticulously crafted to meet the specific needs of small to medium-sized water utilities. This system delivers a holistic approach that automates and integrates numerous utility operations, functioning effectively on an economical and sturdy IBM i Power Server or through cloud-based technology. By providing this unified solution, it significantly boosts the efficiency of service delivery, billing, and payment processes, which in turn enhances the productivity of both field workers and office staff. On a similar note, the iDOCS Medical Practice Management System serves as a flexible solution for medical practices across a variety of specialties, including the unique demands of anesthesiology and radiology, while also managing the complexities of medical billing services. Additionally, iDOCS is designed to accommodate Medicaid billing and the requirements of non-profit service providers, ensuring extensive support across the board. Offered in both cloud and on-premise options on IBM i Power servers, our practice management system is specifically designed to optimize operational effectiveness and efficiency. These two systems not only address the distinct challenges within their respective sectors but also set a benchmark for innovation and service quality across industries. As a result, their implementation can lead to transformative impacts on organizational workflows and customer satisfaction.

What is CUBIC?

CUBIC®, the Comprehensive Utility Billing and Control System, was developed to deliver an efficient billing solution alongside a Customer Information System (CIS) specifically tailored for utility management. This system encompasses extensive customer data, billing operations, and cash receipting capabilities, in addition to providing comprehensive usage and payment history alongside various reporting options. Key features include advanced search options for account inquiries, real-time updates, electronic input functionalities, and seamless receipting interfaces. The reporting tools yield in-depth statistics concerning customer demographics, services provided, and route management. CUBIC® excels in receipt processing, accommodating both conventional methods and high-speed scanning technologies. All functionalities, including bill and payment history, usage data, deposit details, service specifics, and consumption graphs for each service, are accessible online. Furthermore, the system integrates accounting management, ensuring all financial aspects are handled efficiently. Thanks to CUBIC®, generating reports in accordance with NARUC standards is a straightforward process.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1500.00/one-time
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Arkansas Data Services

Date Founded

1980

Company Location

United States

Company Website

arkdataservices.com

Company Facts

Organization Name

FREY Municipal Software

Date Founded

1974

Company Location

United States

Company Website

www.freymunicipalsoftware.com/cubic

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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