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Ratings and Reviews 0 Ratings
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What is Utility Star?
In today's business environment, characterized by increasing demands for technology to improve efficiency, security, and overall performance, utility companies must implement the best solutions available. At Able Software Company, our mission is to provide our clients with innovative technology and solutions that enable them to meet and exceed their organizational goals. We are thrilled to announce the launch of Utility Star Enterprise, a product that leverages over a decade of experience in the utility and technology domains. This advanced system merges cutting-edge web technology with the established strengths of our Utility Star Platinum platform. Utility Star Enterprise represents the pinnacle of innovation, offering outstanding performance, enhanced security, reliability, and cost-effectiveness, which will empower organizations to succeed in a competitive landscape. With this groundbreaking development, we aspire to elevate the standards for utility management systems, setting a new benchmark for excellence in the industry. Additionally, we believe that our commitment to continuous improvement will foster long-term partnerships with our clients.
What is MyUsage Customer Portal?
Utility companies are facing increasing disruptive challenges in today's market. Technological advancements are altering the way customers interact with both their utilities and the broader environment. By partnering with utility providers, we can predict future technology trends that foster enhanced customer engagement through creative solutions. The influence of technology is profoundly changing the dynamics between utilities and their customers. With MyUsage, customers are provided with valuable information and advanced tools that enable them to address their queries independently, eliminating the need for direct contact with utility representatives. Our goal is to empower customers to effectively manage their own issues, promoting self-sufficiency. Additionally, we offer customers a chance to alleviate their debt by facilitating gradual payments of overdue balances. Consequently, we have successfully helped customers maintain their services while enabling utilities to recover nearly $200 in previously unrecoverable debt for each customer. This strategy encourages customers to make smaller, frequent payments, which aligns with their consumption patterns, ensuring they remain on top of their bills. Moreover, this method not only boosts customer satisfaction but also strengthens the long-term financial health of utility companies, ultimately creating a more sustainable business model for the future. In this way, we are not just addressing immediate needs but also laying the groundwork for a more resilient utility sector.
API Availability
Has API
API Availability
Has API
Pricing Information
$1000.00/one-time/user
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Able Software
Date Founded
1995
Company Location
United States
Company Website
able-soft.com/use/
Company Facts
Organization Name
Exceleron Software
Date Founded
1999
Company Location
United States
Company Website
exceleron.com
Categories and Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Categories and Features
Portal
Chat
Collaboration
Content Management
Document Management
File Sharing
Search
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management