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What is UtilityAPI?

UtilityAPI is an essential data service that plays a crucial role in the evolving energy economy by enabling energy vendors to access and download utility customer billing and interval data on a daily basis. The demand for energy data spans multiple sectors within the energy landscape, which underscores the importance of UtilityAPI as a critical asset for many organizations. Numerous entities depend on our platform for various activities, including feasibility studies, quote generation, asset management, and measurement and verification tasks. Our committed team, which includes both engineers and business experts, is dedicated to overcoming any challenges related to data accessibility that could hinder your energy project development. We take pride in managing the often-overlooked facets of data science, such as data collection and cleansing, which are vital for ensuring accurate analysis and informed decision-making. By partnering with UtilityAPI, you can devote your attention to innovation, while we expertly manage the foundational aspects of data handling. Our goal is to streamline the data process so that your energy projects can thrive without unnecessary barriers.

What is Salesforce Agentforce Energy & Utilities?

Agentforce Energy & Utilities is Salesforce’s AI-first CRM solution designed specifically for energy and utility companies navigating a rapidly changing industry landscape. Previously known as Energy & Utilities Cloud, it integrates customer, asset, billing, and operational data into one connected ecosystem. The platform combines predictive and generative AI with automation to drive efficiency across sales, service, and field operations. Smart Utility Contact Center capabilities provide agents with real-time account insights, usage data, and personalized next-best actions. Industry-specific CPQ tools support advanced quoting for residential, commercial, multi-site, and commodity-based services. Order management and guided selling simplify complex product configurations and customer onboarding. The built-in Energy & Utilities Data Model ensures seamless management of sales, service, work orders, and asset tracking. Consumer Clean Energy Program Management helps organizations oversee conservation programs and accelerate sustainability goals. Field workforce productivity tools improve scheduling, labor optimization, and incident management. Integration with Data 360 activates unified customer and asset data across applications. Tableau and business intelligence solutions transform operational data into actionable insights. Agentforce Energy & Utilities enables providers to enhance customer experiences, optimize cost-to-serve, and lead the energy transition with confidence.

Media

Media

Integrations Supported

Pulsora

Integrations Supported

CloudHub
Salesforce
Salesforce Data 360
Slack
Tableau

API Availability

Has API

API Availability

Pricing Information

$50 per month

Pricing Information

$275 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UtilityAPI

Company Location

United States

Company Website

utilityapi.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/energy-utilities/cloud/

Categories and Features

Energy Management

Not specified

Categories and Features

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