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Ratings and Reviews 4 Ratings
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What is UtilityExplorer?
UtilityExplorer™ is recognized for its exceptional ease of use in managing utility billing processes. Originally developed for the HP3000, the system has been thoroughly reimagined to fully utilize the Windows® platform while retaining the valuable features of its predecessors. Designed with a focus on enhancing the user experience, it is specifically created for billing municipal services. Moreover, UtilityExplorer™ provides a wealth of customization options, allowing it to evolve alongside your needs for years to come. The software is built on a completely table-driven architecture, ensuring that it can be tailored to your unique requirements without you needing to fit into its structure. Its user-friendly graphical interface on Windows® is complemented by menu-driven controls, making navigation straightforward. Users can conduct searches across any field, connect an unlimited number of contacts and notes, and prepare for future rate adjustments with its advanced features. In addition, it enables efficient cash receipt processing and streamlines data import and export, proving to be an essential tool for utility management. The adaptability and scalability of UtilityExplorer™ position it as an ideal solution for any organization in search of an effective billing system. As such, it stands out in a competitive market, providing organizations with the tools they need to succeed in managing their billing operations.
What is Bynry SMART360?
Bynry's SMART360 Next replaces the separate legacy systems many small and mid-sized utilities still run with one cloud platform. Customer information, billing, payments, meter data management, service and work orders, asset records, a customer self-service portal and reporting share one database.
Who it is for: North American water, electric and gas utilities of up to 40,000 accounts, including municipal utilities, cooperatives, investor-owned utilities and water districts.
What to expect: 25+ pre-built integrations (payments, smart meters, GIS, accounting), go-live in 20 to 24 weeks, AWS hosting with a 99.9% uptime commitment and SOC 2 Type II controls, and pricing per meter with unlimited users.
Customer result: Island Water Authority (35,000 accounts) reached 99% billing accuracy and recovered $3.2M in revenue after switching.
Integrations Supported
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
Annual subscription priced per active meter, with unlimited users. Implementation is priced separately based on your rollout. Every quote is custom-scoped. Built for North American utilities of up to 40,000 accounts.
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
Progressive Solutions
Company Location
United States
Company Website
www.progressivesolutions.com/products/UtilityExplorer/
Company Facts
Organization Name
Bynry
Date Founded
2016
Company Location
Highlands, New Jersey, United States
Company Website
www.bynry.com
Categories and Features
Utility Billing
Not specified
Utility Customer Information Systems (CIS)
Not specified
Categories and Features
Meter Data Management
Not specified
Smart Utilities
Not specified
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Utility Customer Information Systems (CIS)
Not specified
Utility Management Systems
Billing & Invoicing
Customer Management
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management