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What is VCM (Virtual Case Management)?

Enable your team, clients, and vendors to securely collaborate on cases while overseeing communication through logs, emails, and instant messages, all with controlled access and visibility. With VCM, your business operations are unified, and our automation enhances processes to conserve your precious time, promoting the principle of "billing as you work" to boost profitability. Virtual Case Management® provides a thorough online platform that integrates contact, case, and document management, as well as accounting, template reports, and smooth email/IM capabilities throughout the case lifecycle. By honing in on the everyday tasks users perform, we streamline and automate these activities into a single-step solution, removing the tedious multi-clicks and excessive pages common in online systems. All case information is conveniently stored on ONE PAGE, yielding a notable time savings of around 30 minutes daily, which amounts to nearly 10 hours each month. This heightened efficiency not only enhances productivity but also empowers users to focus more on the quality of their cases and the results they achieve. Ultimately, our solution transforms how teams operate, driving a more cohesive and effective approach to case management.

What is ArkCase?

Boost your case management productivity with ArkCase, a platform certified by FedRAMP that is designed to customize and automate extensive case management workflows, guaranteeing consistent and prompt responses. Eliminate the challenges of lost documents, misplaced correspondence, missed deadlines, and the resulting stress. ArkCase offers a flexible case management solution that works seamlessly across various platforms. You can choose to deploy ArkCase as a fully on-premise system, a hybrid setup, or a cloud-based solution, providing the flexibility to enhance your existing systems or completely transform your technological landscape. This versatility empowers agencies to achieve swift, end-to-end processing through a queue-based workflow developed by FOIA experts. From the initial intake to the final release, ArkCase optimizes and streamlines numerous tasks to foster greater efficiency and collaboration among teams. With features like bulk redaction, de-duplication, automated transcription of audio and video, progressive disclosure, and machine-assisted identification, ArkCase stands out in the domain of case management. Moreover, the platform not only simplifies operations but also significantly alleviates the workload for team members, allowing them to focus on more strategic initiatives. Ultimately, ArkCase represents a significant advancement in how organizations manage their case workflows.

Media

Media

Integrations Supported

Dropbox
Microsoft OneDrive
QuickBooks Online

Integrations Supported

AWS Marketplace
Rocket TMON One

API Availability

API Availability

Pricing Information

$24.99 per month
Free Trial Offered?

Pricing Information

$60 per user per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Virtual Case Management

Date Founded

2007

Company Location

United States

Company Website

www.virtualcasemanagement.com

Company Facts

Organization Name

ArkCase

Company Location

United States

Company Website

www.arkcase.com

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Law Enforcement

Case Management
Court Management
Crime Scene Management
Evidence Management
Field Reporting
Investigation Management
Scheduling

Legal Case Management

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking

Process Server

Not specified

Categories and Features

Legal Case Management

Calendar Management
Document Management
Expense Tracking
Records Management
Task Management
Time Tracking

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