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What is VCM (Virtual Case Management)?

Enable your team, clients, and vendors to securely collaborate on cases while overseeing communication through logs, emails, and instant messages, all with controlled access and visibility. With VCM, your business operations are unified, and our automation enhances processes to conserve your precious time, promoting the principle of "billing as you work" to boost profitability. Virtual Case Management® provides a thorough online platform that integrates contact, case, and document management, as well as accounting, template reports, and smooth email/IM capabilities throughout the case lifecycle. By honing in on the everyday tasks users perform, we streamline and automate these activities into a single-step solution, removing the tedious multi-clicks and excessive pages common in online systems. All case information is conveniently stored on ONE PAGE, yielding a notable time savings of around 30 minutes daily, which amounts to nearly 10 hours each month. This heightened efficiency not only enhances productivity but also empowers users to focus more on the quality of their cases and the results they achieve. Ultimately, our solution transforms how teams operate, driving a more cohesive and effective approach to case management.

What is BI TotalAccess?

BI TotalAccess® is a dependable online solution crafted to provide agencies with exhaustive case management functionalities available at any time. Its mobile application offers flexibility, along with customizable case management features and sophisticated predictive analytics, making it the premier electronic monitoring software in the industry. Users benefit from unified access to all BI services through a single login, whether they are using a desktop or a mobile device, thus empowering them to effectively manage client monitoring. Enhanced mapping tools powered by Google Maps® allow for the establishment of personalized zones and the monitoring of client movements. The mobile application designed for officers facilitates convenient case management while on the go. Comprehensive reports deliver valuable insights into client activities, statistics related to caseloads, and management of resources. By leveraging applied analytics, agencies can develop a more profound comprehension of client behaviors and identify potential risks. With the capability to manage caseloads directly through a mobile device, users can swiftly approve or deny client schedule requests with a mere tap. Furthermore, the platform includes secure video conferencing and messaging features, which improve communication between officers and clients. In summary, BI TotalAccess® not only optimizes case management processes but also enhances the accountability and vigilance of client interactions, ultimately leading to more effective oversight in agency operations. This innovative approach ensures that agencies can adapt to the evolving challenges of case management while keeping client welfare at the forefront.

Media

Media

Integrations Supported

Dropbox
Microsoft OneDrive
QuickBooks Online

Integrations Supported

Google Maps
Verizon Cloud

API Availability

API Availability

Pricing Information

$24.99 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Virtual Case Management

Date Founded

2007

Company Location

United States

Company Website

www.virtualcasemanagement.com

Company Facts

Organization Name

BI

Company Location

United States

Company Website

bi.com/software/

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Law Enforcement

Case Management
Court Management
Crime Scene Management
Evidence Management
Field Reporting
Investigation Management
Scheduling

Legal Case Management

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking

Process Server

Not specified

Categories and Features

Law Enforcement

Not specified

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