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What is VCM (Virtual Case Management)?

Enable your team, clients, and vendors to securely collaborate on cases while overseeing communication through logs, emails, and instant messages, all with controlled access and visibility. With VCM, your business operations are unified, and our automation enhances processes to conserve your precious time, promoting the principle of "billing as you work" to boost profitability. Virtual Case Management® provides a thorough online platform that integrates contact, case, and document management, as well as accounting, template reports, and smooth email/IM capabilities throughout the case lifecycle. By honing in on the everyday tasks users perform, we streamline and automate these activities into a single-step solution, removing the tedious multi-clicks and excessive pages common in online systems. All case information is conveniently stored on ONE PAGE, yielding a notable time savings of around 30 minutes daily, which amounts to nearly 10 hours each month. This heightened efficiency not only enhances productivity but also empowers users to focus more on the quality of their cases and the results they achieve. Ultimately, our solution transforms how teams operate, driving a more cohesive and effective approach to case management.

What is Repstor custodian?

Custodian effectively manages and protects your case and email information in Microsoft 365 by improving SharePoint's capabilities for optimal case management. It provides secure and user-friendly features that allow for case handling directly within the Microsoft 365 ecosystem, easily accessible through Microsoft Outlook. Users can leverage SharePoint sites and lists to store content relevant to their cases, ensuring organized access. Each type of case can be systematically organized with metadata, workflows, and policies that promote consistency. Furthermore, it supports the development of customized case templates designed for different case categories, offering foundational structures for new cases. The adaptability of these templates, along with the efficient case provisioning process and the ability to view case documents in Outlook through a comprehensive client, empowers organizations to utilize Custodian for effective SharePoint case management that users appreciate. This streamlined methodology not only boosts productivity but also cultivates a culture of proficient case management within the organization, ultimately leading to better outcomes for all parties involved. Additionally, the integration of these features fosters collaboration and communication among team members, further enhancing the overall case management experience.

Media

Media

Integrations Supported

Dropbox
Microsoft OneDrive
QuickBooks Online

Integrations Supported

Microsoft 365
Microsoft Outlook
Microsoft SharePoint

API Availability

API Availability

Pricing Information

$24.99 per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Virtual Case Management

Date Founded

2007

Company Location

United States

Company Website

www.virtualcasemanagement.com

Company Facts

Organization Name

Repstor

Date Founded

2012

Company Location

Ireland

Company Website

www.repstor.com/products/custodian/

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Law Enforcement

Case Management
Court Management
Crime Scene Management
Evidence Management
Field Reporting
Investigation Management
Scheduling

Legal Case Management

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking

Process Server

Not specified

Categories and Features

HR Case Management

Not specified

Legal Case Management

Not specified

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