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What is VIA Customers?

Engage your audience effectively with Via's all-encompassing mobile commerce solutions and experience the tangible benefits for yourself. Utilize text messaging to connect with your customers, as it offers the highest open rates among mobile alerts, allowing you to penetrate the clutter and reach them directly on the devices they use most. Customize the shopping experience for your loyal customers and learn how Push Notifications can enhance engagement compared to SMS via your tailored store app. While chatbots are typically linked to desktop interactions, your approach should focus on fostering two-way communication that feels natural and seamless on mobile platforms. Create complex multi-step automation processes that lead to finely tuned customer journeys, ensuring each interaction is meaningful. Consolidate all customer communications in a single, streamlined inbox, accommodating the messaging platforms your customers prefer. Establish flexible key performance indicators, such as click-through rates, customer retention, and revenue per message, among other metrics, to gauge your effectiveness. In addition, take control by crafting an attractive and personalized mobile application that elevates your customers' shopping experiences beyond their expectations, ultimately fostering loyalty and satisfaction. With these strategies in place, you will not only capture attention but also cultivate lasting relationships with your audience.

What is Chatitive?

Chatitive revolutionizes your digital marketing strategies into a streamlined revenue-generating system by harnessing the power of empathetic and conversational mobile messaging. By tapping into contextual insights, Chatitive launches SMS marketing automation and designs workflows that enable tailored direct-to-consumer communication through mobile channels. This methodology boosts product sales on mobile platforms while significantly improving customer acquisition, engagement, and eCommerce via effective messaging strategies. Additionally, you can create intent-driven workflows with automated triggers, empowering human agents to engage with customers personally and directly. This guarantees that premium support is always available, regardless of time or location. Chatitive's SMS marketing software platform provides direct-to-consumer brands with a holistic solution to shift from outdated email marketing to personalized, scalable mobile messaging. Our platform offers a strong messaging infrastructure, an advanced data engine, impactful campaigns, automation capabilities, and a wealth of messaging expertise. Our primary goal is to manage the intricate aspects of marketing, allowing you to focus on attracting more customers and efficiently showcasing your exceptional products. By opting for Chatitive, you enhance not only your marketing prowess but also foster deeper connections with your customers. Ultimately, this leads to a more engaging and responsive marketplace that benefits both brands and consumers alike.

Media

Media

Integrations Supported

Blotout
Meltano

Integrations Supported

Blotout
Meltano

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VIA

Date Founded

2019

Company Location

United States

Company Website

www.viacustomers.com

Company Facts

Organization Name

Chatitive

Date Founded

2016

Company Location

United States

Company Website

chatitive.com

Categories and Features

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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