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What is VIA Customers?

Engage your audience effectively with Via's all-encompassing mobile commerce solutions and experience the tangible benefits for yourself. Utilize text messaging to connect with your customers, as it offers the highest open rates among mobile alerts, allowing you to penetrate the clutter and reach them directly on the devices they use most. Customize the shopping experience for your loyal customers and learn how Push Notifications can enhance engagement compared to SMS via your tailored store app. While chatbots are typically linked to desktop interactions, your approach should focus on fostering two-way communication that feels natural and seamless on mobile platforms. Create complex multi-step automation processes that lead to finely tuned customer journeys, ensuring each interaction is meaningful. Consolidate all customer communications in a single, streamlined inbox, accommodating the messaging platforms your customers prefer. Establish flexible key performance indicators, such as click-through rates, customer retention, and revenue per message, among other metrics, to gauge your effectiveness. In addition, take control by crafting an attractive and personalized mobile application that elevates your customers' shopping experiences beyond their expectations, ultimately fostering loyalty and satisfaction. With these strategies in place, you will not only capture attention but also cultivate lasting relationships with your audience.

What is QuickCEP?

QuickCEP: Your Ultimate Solution for Customer Engagement. Are you finding it challenging to juggle multiple communication channels while striving to provide exceptional customer support? Look no further than QuickCEP, the comprehensive platform engineered to streamline customer engagement and boost your sales outcomes. Key Features: Unified Inbox: Bring together all customer communications—be it live chat, social media, email, or SMS—into a single, user-friendly dashboard. Smart Chatbots: Deliver 24/7 automated support along with personalized recommendations tailored for each customer. Automated Marketing Solutions: Create targeted campaigns, send bespoke emails, and keep your audience informed with timely notifications. Segmented Customer Groups: Organize customers based on demographics, behaviors, and other key factors to enhance your marketing initiatives. In-Depth Analytics: Gain valuable insights into customer behavior and assess your performance metrics with precision. Become part of the growing community of businesses that have transformed their customer engagement approaches and achieved remarkable results. With QuickCEP, elevate your customer service experience and build enduring relationships that stand the test of time. Embrace the future of customer engagement today!

Media

Media

No images available

Integrations Supported

Shopify

Integrations Supported

Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VIA

Date Founded

2019

Company Location

United States

Company Website

www.viacustomers.com

Company Facts

Organization Name

QuickCEP

Date Founded

2021

Company Location

Singapore

Company Website

www.quickcep.com

Categories and Features

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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