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What is VIRNECT Remote?
The landscape of remote communication has been transformed by cutting-edge technologies. With the ability to involve numerous participants in a single call, all attendees can view identical visual content simultaneously. In addition to visuals, XR technology allows users to engage interactively, such as by pointing at discussion topics directly. It also connects to drones, robots, and autonomous vehicles, providing unique viewpoints and access to locations that are otherwise unreachable for humans. Throughout discussions, participants can effortlessly share both 3D models and conventional 2D formats like graphs, charts, and images. Moreover, real-time translation capabilities enhance communication across cultural and linguistic barriers, thereby improving collaborative problem-solving. The incorporation of XR technology into various industries is set to redefine communication practices, making remote interactions as effective as physically touring a facility with a group of experts while eliminating the logistical hurdles of air travel for tasks ranging from customer service to detailed field evaluations. This advancement signifies a significant evolution in collaborative efforts, ultimately leading to more efficient operations and increased productivity. As organizations embrace these technological innovations, the potential for improved teamwork and creativity is boundless.
What is Fieldbit?
Fieldbit provides a powerful software solution specifically designed for industrial asset manufacturers and owners, merging diverse field service expertise with augmented reality to tackle the major hurdles encountered by field technicians who maintain expensive and complex equipment in challenging conditions where downtime can result in significant financial repercussions. By enabling real-time visual collaboration, support engineers can efficiently guide end users in troubleshooting problems remotely, thereby reducing the necessity for costly on-site interventions, which ultimately enhances customer satisfaction while lowering service costs. The platform improves first-time fix rates and minimizes expensive downtime through precise remote diagnostics and expert visual instructions delivered to field technicians. Furthermore, every action taken and piece of information shared during maintenance sessions is thoroughly documented, ensuring that critical knowledge, which is often retained solely by experienced personnel, is archived for future training and reference. This all-encompassing strategy not only optimizes service operations but also cultivates a culture of ongoing improvement and knowledge exchange within the organization. Additionally, by leveraging advanced technology and best practices, Fieldbit empowers organizations to stay competitive in a rapidly evolving market.
Integrations Supported
VIRNECT Make
VIRNECT View
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
VIRNECT
Date Founded
2016
Company Location
South Korea
Company Website
www.virnect.io/remote
Company Facts
Organization Name
Help Lightning
Date Founded
2013
Company Location
Israel
Company Website
helplightning.com/solutions/fieldbit-share-know-how-instantly/