Ratings and Reviews 3 Ratings
Ratings and Reviews 0 Ratings
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EcholoNEcholoN is a flexible platform for IT Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help Desk, Customer Service and Field Service Management. It enables organizations to manage service processes, workflows, assets, knowledge, customer information and business processes within one integrated environment. At the core of EcholoN is the Enterprise Application Framework. It provides the foundation for configuring workflows, forms, data structures, roles and business logic and for creating individual business applications on the same platform. This makes EcholoN suitable for organizations that need more than a standard ticketing or help desk solution. EcholoN supports Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, IT Asset and Configuration Management, customer and contract management, complaint processes, quality management, maintenance and technical field service. Integrated workflow automation, rules, notifications, escalations, dashboards and reporting help standardize processes, improve transparency and reduce manual work. Enterprise Service Management extends these capabilities beyond IT to departments such as customer service, technical service, facilities, HR and quality management. With its modular architecture, integration capabilities and Enterprise Application Framework, EcholoN provides a scalable foundation for ITSM, ESM, Field Service, workflow automation and custom enterprise applications. Organizations can start with established service management processes and expand the platform as requirements evolve.
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What is Ivanti?
Ivanti is a comprehensive IT management platform that helps organizations automate, secure, and optimize their technology environments. With Unified Endpoint Management, Ivanti provides centralized, user-friendly control over all endpoints, enabling IT teams to manage devices seamlessly regardless of location. Their Enterprise Service Management suite enhances operational insights, streamlining workflows and reducing IT service disruptions for a better employee experience. Ivanti also delivers robust network security and exposure management solutions, helping businesses identify vulnerabilities and prioritize remediation efforts to strengthen cybersecurity defenses. Trusted by over 34,000 customers worldwide, including major brands such as Foxwoods Casino and Conair, Ivanti supports secure work-from-anywhere strategies that boost productivity and flexibility. The company regularly publishes research reports on key topics like cybersecurity posture, digital employee experience, and workplace technology trends. Ivanti’s customer advocacy initiatives demonstrate a commitment to partnership and success, with dedicated support teams ensuring clients achieve their goals. Their solutions are scalable and adaptable, fitting the needs of organizations of all sizes. Ivanti empowers IT leaders to turn visibility into actionable value, driving efficient and secure operations. Ultimately, Ivanti’s integrated approach helps businesses navigate the evolving digital landscape with confidence.
Media
No images available
Integrations Supported
Amazon Web Services (AWS)
Lansweeper
Microsoft Dynamics GP
Microsoft Intune
PowerSchool SIS
Integrations Supported
Ivanti Connect Secure
Ivanti ITSM
Ivanti Neurons for IIoT
Ivanti Neurons for Secure Access
Ivanti Policy Secure
API Availability
API Availability
Pricing Information
$2.00/year/user
Per employee or computer
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Windows
Supported Platforms
SaaS
iPhone
iPad
Windows
Mac
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
Vector Networks
Date Founded
1992
Company Location
United States
Company Website
www.vizor.cloud
Company Facts
Organization Name
Ivanti
Date Founded
2017
Company Location
United States
Company Website
www.ivanti.com
Categories and Features
CMDB
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Management
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Remote Access
Software Inventory
User Activity Monitoring
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
License Management
Automatic SKU Recognition
Central LM Server
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License
Network Discovery
Not specified
SaaS Management
License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Vendor Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Software Asset Management (SAM)
Not specified
Categories and Features
Application Control
Not specified
Application Delivery Controllers (ADC)
Not specified
Application Dependency Mapping
Not specified
Application Security
Not specified
Application Security Posture Management (ASPM)
Not specified
Business Intelligence
Not specified
Cloud Cost Management
Not specified
Cloud Migration
Not specified
Configuration Management
Not specified
Digital Experience Monitoring
Not specified
Document Management
Not specified
Endpoint Management
Not specified
Endpoint Privilege Management
Not specified
Endpoint Protection
Not specified
Exposure Management
Not specified
File Sync
Not specified
GRC
Not specified
Help Desk
Not specified
Hyperautomation
Not specified
IT Asset Management
Not specified
IT Automation
Not specified
IT Management
Not specified
IT Security
Not specified
IT Service
Not specified
ITSM
Not specified
License Management
Not specified
Mobile Device Management (MDM)
Not specified
Multi-Factor Authentication (MFA)
Not specified
Network Access Control (NAC)
Not specified
Network Security
Not specified
Patch Management
Not specified
Project Portfolio Management
Not specified
Reporting
Not specified
Risk-Based Vulnerability Management
Not specified
Secure Remote Access
Not specified
Shadow IT Discovery
Not specified
Software-Defined Perimeter (SDP)
Not specified
Terminal Emulators
Not specified
Unified Endpoint Management (UEM)
Not specified
VPN
Not specified
Vulnerability Management
Not specified
Web Application Firewalls (WAF)
Not specified
Zero Trust Network Access (ZTNA)
Not specified
Zero Trust Security
Not specified