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What is VOC Research?

VOC Research is dedicated to facilitating structured and unbiased conversations with key decision-makers among your clientele, potential clients, and partners to gather their perspectives, sentiments, and feedback on both your products and those of your main rivals. Our expertise in B2B VOC services is tailored to bolster your efforts in acquiring new business and retaining existing customers. We engage with influential decision-makers from companies where you’ve recently won or lost contracts to understand the motivations behind their selections. After conducting these discussions, we perform a comprehensive analysis of the collected data to identify trends and actionable insights that can help you secure additional business opportunities. Furthermore, we carry out interviews with your customers to gauge their genuine levels of satisfaction, loyalty, and renewal intentions, allowing you to swiftly tackle any concerns, recommendations, or potential issues they might have. This evaluation also measures your customers' propensity to renew their contracts or shift to competitors, equipping you with critical information to proactively address their needs and expectations. Our methodology ultimately empowers you to strengthen customer relationships, improve retention strategies, and enhance your competitive edge in the market while ensuring you remain responsive to client feedback. By leveraging the insights gained, you can make informed decisions to drive your business's success.

What is Klue?

Klue operates as an innovative platform for competitive enablement, meticulously gathering, refining, and supplying insights about the market and competitors to every department within an organization. By utilizing Klue, you can easily keep track of your competition without any hassle. The platform consolidates relevant news and insights while also incorporating data from internal sources. With its robust competitive intelligence capabilities, Klue provides you with the necessary insights to surpass your top competitors and effectively address new challenges as they arise. Bid farewell to the headaches associated with managing various document versions; updating sales battlecards becomes a simple task with Klue, which promotes teamwork and enables you to execute actionable competitive strategies through the tools that your sales teams depend on. Equip your sales personnel with powerful techniques that amplify their chances of successfully closing deals. The easily navigable sales battlecards offer vital strategies for tackling objections, assessing competitors, and leveraging your unique advantages, resulting in enhanced decision-making across the organization. Klue revolutionizes the way intelligence is collected, curated, and disseminated among teams, ensuring smooth information flow at all levels. Accessible through email, web, mobile, or Salesforce, Klue integrates seamlessly into your current workflows, rendering it an indispensable resource for any business. This comprehensive approach not only streamlines operations but also fosters a culture of informed decision-making, helping organizations stay ahead in a competitive landscape.

Media

Media

Integrations Supported

Microsoft Word
Box
Dropbox
Gmail
Highspot
LinkedIn
Microsoft Excel
Microsoft PowerPoint
Salesforce
Showpad Coach
Slack
Zoho Directory

Integrations Supported

Microsoft Word
Box
Dropbox
Gmail
Highspot
LinkedIn
Microsoft Excel
Microsoft PowerPoint
Salesforce
Showpad Coach
Slack
Zoho Directory

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VOC Research

Company Location

United States

Company Website

www.voc-research.com/services

Company Facts

Organization Name

Klue Labs

Date Founded

2015

Company Location

Canada

Company Website

klue.com

Categories and Features

Categories and Features

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Intelligence

CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

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