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Ratings and Reviews 0 Ratings
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What is VOIP Billing Solutions?
Telefone Media has successfully incorporated its advanced Telecom Billing software to improve the wide-ranging functionalities and solutions linked to different VoIP business models. Our customized VoIP Billing Solutions offer a variety of specialized reports, financial oversight, and detailed user call history data, among other capabilities. There are three main customer segments that VoIP service providers cater to, and Telefone Media is well-equipped to deliver billing solutions tailored to all these areas: Wholesale VoIP, which provides voice traffic to other VoIP entities, stands out as it resembles standard VoIP termination but operates on a much larger scale. Furthermore, wholesale VoIP features such as authentication through IP address or prefix code give service providers the adaptability to modify caller ID as necessary. Business VoIP targets both call termination and origination to IP-PBX systems, enabling accurate CDR rating for billing and charge calculations. Additionally, VoIP service providers have the opportunity to offer features like IP-Centrex, thereby broadening their service portfolio to meet varied customer demands. With a profound grasp of the industry landscape, Telefone Media guarantees that every element of VoIP billing is meticulously managed and optimized for client satisfaction. This comprehensive approach positions us as a leader in supporting the evolving needs of the VoIP market.
What is Selcomm?
Selcomm serves as a comprehensive and flexible billing solution designed specifically for communication service providers, offering advanced features that span multiple sales channels, subscription management, complex rating systems, tariffing, discounting, bundled offerings, billing presentations, accounts receivable management, expense tracking, and automated payment processing. Its intuitive user portals allow for the quick setup of new rate plans, while customer self-service capabilities enable subscribers to efficiently handle their accounts, file support requests, check billing histories, download invoices, track usage, and manage services effortlessly. Moreover, the platform includes extensive network and provisioning management, effectively overseeing tasks like onboarding, configuration, mediation, reconciliation, and reporting, all supported by numerous third-party application integrations. Additionally, the sales and order management components feature dealer and retail portals, customizable workflow automation rules, credit checks, activation processes, and enhanced customer service functionalities, which together facilitate the swift launch of new products in the marketplace. Overall, Selcomm distinguishes itself as a powerful platform that adapts to the ever-evolving requirements of service providers, ensuring they remain competitive in a rapidly changing landscape. As such, it promises to be an invaluable asset for companies aiming to enhance their operational efficiency and customer satisfaction.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Telefone Media
Date Founded
2012
Company Location
Hong Kong
Company Website
www.telefonemedia.com
Company Facts
Organization Name
Selcomm
Date Founded
2016
Company Location
Australia
Company Website
telcobilling.selcomm.net
Categories and Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Categories and Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP