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What is VOXOX?

In the current competitive landscape, consumers are drawn to brands that align with their values and provide immediate advantages alongside outstanding customer support. For business owners, equipping themselves with effective tools to enhance this interaction is essential. VOXOX offers an intuitive SMS marketing platform, capabilities for real-time engagement, and sophisticated voice automation that will captivate your customers. As soon as a new subscriber opts into your SMS list or calls your business, they will promptly receive automated responses that encompass appointment reminders, special promotions, loyalty incentives, motivational messages, unique discount codes, and much more. Elevate your business communications effortlessly without the necessity for specialized skills; we've made it straightforward! You don't have to be a large enterprise to convey a professional image. VOXOX enables small businesses to project the same confidence as major industry players while keeping expenses low. If you have questions or wish to see a demo of how our offerings can transform your business, our team is ready to assist! Don't hesitate to get in touch with us today and uncover the possibilities that await.

What is Signalmash?

Signalmash is a communications platform built for teams that need both robust infrastructure and direct, responsive support from real people. Instead of layered plans and slow ticket systems, we provide straightforward access to experts who help you move faster and improve customer engagement. Enterprise customers collaborate with our engineers through a dedicated Slack workspace. Our platform connects directly to Tier-1 carriers including AT&T, Verizon, and T-Mobile, and delivers a 94% first-time approval rate for 10DLC registrations. Capabilities Messaging SMS (10DLC, short code, toll-free) RCS messaging with rich media via API and no-code tools Voice SIP trunking, VoIP, inbound and outbound calling Numbers & Identity Local, toll-free, and short code numbers Branded Caller ID (BCID) Data & Lookup CNAM (caller ID) data Carrier and line-type identification (wireline vs. wireless) Federal DNC status checks Signalmash brings together carrier-grade performance with a hands-on, partnership-driven support experience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$24 per month
Free Version
Free Trial Offered?

Pricing Information

$19
Pay as you go
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VOXOX

Date Founded

2006

Company Location

United States

Company Website

www.voxox.com

Company Facts

Organization Name

Signalmash

Date Founded

2020

Company Location

United States

Company Website

signalmash.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

AI Call Center

Signalmash serves as the backbone for AI call centers and voice agents by offering robust SIP trunking with optimized routing across the US. Their services include a comprehensive number inventory, customizable Branded Caller ID, and essential compliance tools to ensure that AI dialers remain effective and adhere to TCPA regulations. Operating on direct connections with leading Tier-1 US carriers like AT&T, Verizon, T-Mobile, and Bandwidth, Signalmash provides straightforward pricing with flat rates per message and per minute, while carrier costs are transparently passed through. Additionally, each client benefits from a personalized Slack or Microsoft Teams channel, complete with assigned engineers, eliminating the need for a traditional ticketing system.

Bulk SMS

Signalmash specializes in bulk SMS services, offering short codes and verified toll-free numbers capable of handling hundreds of messages per second. The platform efficiently manages traffic according to each carrier's 10DLC throughput limits and transparently passes on carrier surcharges at cost, with no monthly minimum requirements. Operating through direct Tier-1 connections with major US carriers like AT&T, Verizon, T-Mobile, and Bandwidth, Signalmash provides straightforward flat rates for messages and minutes, ensuring that all carrier fees are charged at cost. Additionally, every client receives their own dedicated Slack or Microsoft Teams channel, complete with named engineers, eliminating the need for a traditional ticketing system.

Business Phone Systems

Signalmash provides a robust business telephony solution through its MashPBX, which is a cloud-based PBX featuring capabilities like auto-attendant, call routing, voicemail, and CPaaS APIs. Unlike many competitors, Signalmash utilizes its proprietary carrier connections instead of relying on resold networks. The service operates on direct Tier-1 connections in the US, including AT&T, Verizon, T-Mobile, and Bandwidth. Customers benefit from transparent pricing with flat rates for messages and minutes, as carrier fees are passed on at cost. Additionally, Signalmash enhances customer support by offering each client a dedicated Slack or Microsoft Teams channel, complete with assigned engineers, eliminating the need for a traditional ticketing system.

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business Text Messaging

Signalmash offers a comprehensive solution for business text messaging, featuring a collaborative inbox and an API that facilitates two-way SMS, MMS, and RCS communications via local, toll-free, or short-code numbers. The platform includes essential features like consent management, handling of STOP/HELP requests, and enforcement of quiet hours. Utilizing direct connections to Tier-1 US carriers such as AT&T, Verizon, T-Mobile, and Bandwidth, Signalmash provides transparent pricing with flat per-message and per-minute rates, ensuring that carrier fees are charged at cost. Furthermore, every client receives a dedicated channel on Slack or Microsoft Teams, along with access to named engineers, eliminating the need for traditional ticket queues.

Business VoIP

Signalmash offers a comprehensive suite of business VoIP solutions, including SIP trunking, local and toll-free phone numbers, number porting, STIR/SHAKEN attestation, and branded caller ID, all utilizing the same carrier network that manages its messaging services. The platform operates on direct connections with leading Tier-1 US carriers such as AT&T, Verizon, T-Mobile, and Bandwidth. Signalmash features transparent pricing with flat rates per message and per minute, while passing carrier charges directly at cost. Additionally, each customer is provided with a dedicated Slack or Microsoft Teams channel, ensuring direct communication with named engineers rather than navigating through a ticketing system.

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

MashPBX, developed by Signalmash, is a cloud-based PBX solution that integrates traditional phone system functionalities with customizable SMS, voice, and RCS capabilities within a single account. This means that the phone number used by customers for calls is also the number designated for text messaging. Signalmash operates on direct Tier-1 connections with major US carriers such as AT&T, Verizon, T-Mobile, and Bandwidth, offering transparent, flat rates for messages and minutes while passing carrier costs directly to customers. Additionally, every client is provided with a dedicated channel on Slack or Microsoft Teams, connecting them to named engineers, eliminating the need for a ticketing system.

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Communication APIs

Signalmash's communication APIs encompass SMS, MMS, RCS, voice services, phone numbers, and caller-ID branding, all accessible through a single account and a unified invoice. This streamlined approach, which includes hassle-free carrier registration, is the reason why many SaaS platforms choose to integrate Signalmash rather than establishing their own telecom infrastructure. Operating on direct Tier-1 US carrier partnerships (including AT&T, Verizon, T-Mobile, and Bandwidth), Signalmash offers straightforward pricing with flat rates for messages and voice minutes, while carrier fees are transparently passed on at cost. Additionally, each customer is provided with a dedicated channel on Slack or Microsoft Teams, complete with named engineers for support, eliminating the need for a ticketing system.

Communications Platform as a Service (CPaaS)

Signalmash is a specialized Communications Platform as a Service (CPaaS) that offers a comprehensive suite of messaging and voice solutions, including SMS, MMS, RCS, voice services, SIP trunking, phone number management, and Branded Caller ID, all accessible through a single REST API and user-friendly portal. With features like 10DLC, toll-free, and RCS sender registration handled for you, it is designed specifically for small to mid-sized businesses, mid-market enterprises, and SaaS providers seeking robust carrier-grade infrastructure without the frustration of impersonal support. Signalmash operates on direct connections with top-tier US carriers (AT&T, Verizon, T-Mobile, and Bandwidth), providing clear, flat-rate pricing for messages and calls while passing through carrier fees at their actual cost. Additionally, each client is assigned a dedicated channel in Slack or Microsoft Teams, offering direct access to named engineers rather than being funneled into a ticketing system.

Contact Center as a Service (CCaaS)

Signalmash offers comprehensive solutions for contact centers, including Bring Your Own Carrier (BYOC) SIP trunking, local and toll-free number services, and Branded Caller ID to enhance answer rates. Additionally, they provide two-way SMS and RCS capabilities that seamlessly integrate with your current CCaaS or CRM systems. Operating on direct Tier-1 connections with major US carriers such as AT&T, Verizon, T-Mobile, and Bandwidth, Signalmash features straightforward pricing with flat rates for messages and minutes, passing on carrier fees at cost. Each client receives a personalized Slack or Microsoft Teams channel along with dedicated engineers, ensuring immediate support rather than navigating a ticketing system.

PBX

MashPBX, offered by Signalmash, is a hosted PBX solution tailored for businesses seeking a unified phone system alongside programmable messaging from a single provider. The Signalmash team manages number porting and 10DLC registration seamlessly. Operating on direct Tier-1 US carrier connections including AT&T, Verizon, T-Mobile, and Bandwidth, Signalmash provides transparent flat rates for messages and minutes, with carrier charges passed directly at cost. Additionally, each customer is granted a personalized Slack or Microsoft Teams channel, connecting them with named engineers rather than navigating a ticketing system.

SIP Trunk

Signalmash offers elastic SIP trunking solutions that seamlessly link your PBX, contact center, or softswitch to the PSTN through secure, encrypted trunks. With a pay-per-minute pricing model, you can enjoy unlimited scaling for concurrent calls, as well as features like E911, CNAM support, and comprehensive STIR/SHAKEN attestation to prevent calls from being marked as Scam Likely. Operating on direct connections with top Tier-1 US carriers such as AT&T, Verizon, T-Mobile, and Bandwidth, Signalmash provides straightforward flat rates for both messages and minutes, with carrier fees transparently passed through at cost. Additionally, each customer is provided with a dedicated Slack or Microsoft Teams channel featuring named engineers, eliminating the need for impersonal ticket queues.

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

SMS API

The Signalmash SMS API offers a RESTful interface for transmitting and receiving SMS and MMS messages through 10DLC, toll-free, and short-code numbers. It includes features such as delivery receipts, inbound webhooks, automatic opt-out management, and RCS with SMS fallback all accessible via a single endpoint. Signalmash operates on direct Tier-1 connections with major US carriers like AT&T, Verizon, T-Mobile, and Bandwidth. It provides straightforward per-message and per-minute pricing, passing carrier fees directly to customers without markup. Additionally, each client is assigned a dedicated channel on Slack or Microsoft Teams, along with a team of named engineers for support, eliminating the need for a ticketing system.

SMS Marketing

Signalmash offers a comprehensive SMS marketing solution that includes registered 10DLC, verified toll-free, and short-code numbers. They take care of the 10DLC brand and campaign registrations on your behalf, manage real-time STOP/HELP opt-out requests, and enforce designated quiet hours. Additionally, Signalmash enhances messaging with RCS rich media and automatic SMS fallback via SimplyRCS. Utilizing direct Tier-1 connections to major US carriers such as AT&T, Verizon, T-Mobile, and Bandwidth, they provide transparent pricing with flat rates per message and minute, passing on carrier fees at cost. Moreover, each client receives a dedicated communication channel on either Slack or Microsoft Teams, complete with assigned engineers, eliminating the need for a ticketing system.

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Voice Calling API & SDK

The Signalmash Voice API offers developers the ability to manage calls, including making, receiving, and controlling them. It also allows for bulk number purchases, call recording, and routing to SIP endpoints, while providing STIR/SHAKEN attestation and Branded Caller ID for all outgoing calls. Utilizing direct connections with major Tier-1 US carriers such as AT&T, Verizon, T-Mobile, and Bandwidth, Signalmash presents transparent flat rates for messages and minutes, with carrier charges passed on at cost. Additionally, each customer is provided with a dedicated channel in Slack or Microsoft Teams, complete with named engineers, eliminating the need for a traditional ticketing system.

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