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What is VSight Remote?

VSight Remote is an augmented reality-based platform designed for industrial remote collaboration, facilitating service, maintenance, and training tasks. It empowers frontline employees to connect with remote specialists for instant assistance as required. Common applications include service operations, maintenance, audits, and remote educational sessions. The integration of augmented reality elevates the experience of remote teamwork, enabling users to annotate live video feeds, PDF manuals, or images while also visualizing 3D models within their actual work settings. Through VSight Remote, team members can collaborate as if they are physically present at the service location, allowing experts to view the same perspective as field workers. They can provide direction using accurate visual markers such as shapes, arrows, and text, which can be superimposed on the technicians' live stream, images, or documents, thereby enhancing the effectiveness of the guidance provided. This innovative approach not only streamlines communication but also significantly improves the efficiency of on-site operations.

What is FASTEP?

FASTEP is a cutting-edge tool that identifies equipment and provides essential instructions, utilizing augmented reality to keep information accessible even when users are momentarily distracted. This innovative system allows users to troubleshoot problems effectively. For service organizations, FASTEP offers a range of practical applications: it simplifies the problem-solving process, eliminating the need for on-site technical support, boosts the efficiency of service engineers handling various types of equipment, and supports the training of new hires while minimizing mistakes. Companies operating across vast geographical areas find FASTEP to be an indispensable asset for assisting both service engineers and operators in a timely manner. Additionally, this digital assistant is designed to function efficiently offline, using augmented reality to overlay relevant information onto real-world scenes. The application also integrates smoothly with maintenance and repair systems, enables the recording of procedures through video, and facilitates communication with remote specialists when faced with unexpected challenges, ensuring that comprehensive support is always available. This versatile approach not only enhances service quality but also instills a greater sense of confidence within teams as they confront obstacles. Ultimately, FASTEP represents a significant advancement in the way organizations approach equipment management and service delivery.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Microsoft Azure
Salesforce

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Microsoft Azure
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VSight

Date Founded

2019

Company Location

Lithuania

Company Website

www.vsight.io

Company Facts

Organization Name

FASTEP

Company Website

fastep.io

Categories and Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Categories and Features

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