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What is VSight Remote?

VSight Remote is an augmented reality-based platform designed for industrial remote collaboration, facilitating service, maintenance, and training tasks. It empowers frontline employees to connect with remote specialists for instant assistance as required. Common applications include service operations, maintenance, audits, and remote educational sessions. The integration of augmented reality elevates the experience of remote teamwork, enabling users to annotate live video feeds, PDF manuals, or images while also visualizing 3D models within their actual work settings. Through VSight Remote, team members can collaborate as if they are physically present at the service location, allowing experts to view the same perspective as field workers. They can provide direction using accurate visual markers such as shapes, arrows, and text, which can be superimposed on the technicians' live stream, images, or documents, thereby enhancing the effectiveness of the guidance provided. This innovative approach not only streamlines communication but also significantly improves the efficiency of on-site operations.

What is Tandem Collaboration?

Teams have the ability to share their concepts through various means such as live drawings, augmented reality cues, laser pointers, real-time transcription of speech, and walkie-talkie communication, alongside traditional methods like chat messaging and screen sharing. Tandem allows organizations to set global permissions while easily accessing information through external business intelligence tools. Our platform supports Single-Sign-On (SSO) and integrates smoothly with corporate access directories. By leveraging our detailed logs, businesses can maintain the integrity and organization of essential enterprise data related to user and device registrations. Video conferencing capabilities are available on desktop, mobile, and headset devices, ensuring that team members can remain connected throughout the workplace. Additionally, users can provide an in-depth view of tools and equipment using a camera on a wearable headset, facilitating quick and efficient troubleshooting of issues. This innovative feature not only fosters improved teamwork but also significantly speeds up the resolution of challenges faced by teams, ultimately enhancing overall productivity. Such advancements highlight the importance of technology in modern collaborative environments.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Microsoft Azure
Salesforce

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Microsoft Azure
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VSight

Date Founded

2019

Company Location

Lithuania

Company Website

www.vsight.io

Company Facts

Organization Name

Apprentice.io

Date Founded

2014

Company Location

United States

Company Website

www.apprentice.io/product/packages/tandem-collaboration

Categories and Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Categories and Features

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