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What is VSoft Mobile Workforce?

Our organization excels in providing IT solutions that improve credit procedures for a wide array of clients, ranging from individual consumers to small and medium enterprises, as well as large corporations. We have the capability to design and implement sophisticated scoring and rating models specifically tailored to fulfill the requirements of our clients. By delivering in-depth insights into customer behavior, we seek to increase sales and facilitate more informed credit decision-making processes. Our comprehensive VSoft Credit platform serves to support banks, SKOKs (Polish credit unions), and other lending institutions in refining their sales strategies and enhancing after-sales services for financial products offered across multiple channels. We provide a complete 360° view of the customer, which includes pre-approval limits aimed at boosting service efficiency. Furthermore, we assist in conducting initial calculations for clients and create thorough documentation checklists, manage collateral, and process personal securities, including the preparation of credit application printouts. Our skilled team is proficient in assessing creditworthiness as well as in behavioral and application scoring, which enables us to thoroughly evaluate any customer segment. Our commitment lies in equipping financial institutions with the essential tools needed to elevate their credit assessment practices, ensuring not only efficiency but also accuracy in their operations. Ultimately, we aim to redefine the standards of credit processing in the financial sector.

What is ServiceManager?

ServiceManager is a versatile cloud-based platform designed for managing service operations related to after-sales support or product repairs across various industries. It features an adaptable workflow management system along with robust reporting capabilities. Whether used as a standalone solution or as part of a comprehensive approach to returns, service, and repair processes, ServiceManager enhances operational efficiency. The platform ensures smooth workflow integration and cohesive reporting functionalities throughout all service departments. This adaptability makes it an invaluable tool for businesses aiming to streamline their service management processes.

Media

Media

Integrations Supported

ARGO

Integrations Supported

Google Authenticator
JD Edwards EnterpriseOne
Oracle Fusion Cloud ERP
QuickBooks Online

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

Android

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VSoft

Date Founded

1996

Company Location

Poland

Company Website

www.vsoft.pl/en/

Company Facts

Organization Name

ServiceCentral Technologies

Date Founded

1991

Company Location

United States

Company Website

www.servicecentral.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Electronic Signature
Mobile Access
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Categories and Features

After-Sales Service

Not specified

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Disposal Tracking
Inventory Management
Service History

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Service History Tracking
Work Order Management

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Fulfillment
Returns Management
Shipping Management

Packaging

Inventory Management
Quotes / Estimates

Supply Chain Management

Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Shipping Management
Supplier Management

Warranty Management

Eligibility Verification
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Work Order

Customer Database
Dispatch Management
Inventory Control
Job Management
Quotes / Estimates
Task Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Mobile Access
Task Management
Third Party Integrations
Workflow Configuration

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