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What is Valian?

Valian simplifies the complex landscape of answering services, reminder tools, and manual insurance processes by offering a cohesive AI-powered front desk solution. Central to this system is Amy, an AI assistant available around the clock to manage patient inquiries, seamlessly integrate scheduling with your current practice management software, and dispatch reminders and recalls through both text and email. Furthermore, it performs real-time insurance eligibility checks with a network of over 1,100 payers, including upwards of 750 dental insurance providers, delivering immediate results. If a patient call goes unanswered, a prompt text reply is generated within roughly one minute, ensuring that no potential new patients slip through the cracks. The pricing structure is clear and based on usage, charging $1.00 for each call minute, $0.25 per SMS or email, and $2.50 for every insurance verification, all while eliminating platform fees, seat charges, or binding contracts. In addition, practices can achieve full operational capability in less than a day, facilitating a smooth and hassle-free transition. This all-encompassing solution not only boosts patient engagement but also significantly optimizes the operational efficiency of dental practices, paving the way for improved business outcomes and patient satisfaction.

What is Lydoh?

Lydoh serves as an AI-driven, cloud-based front desk solution specifically designed for independent healthcare facilities, including medical, dental, veterinary, chiropractic, and med spa practices. It operates round the clock, efficiently managing incoming calls, responding to frequently asked questions with pre-approved answers, and gathering requests for appointments, prescription refills, and other matters for staff review. Healthcare practices can use a dedicated phone number and receive detailed reports on both answered and missed calls, while also sending appointment reminders and communicating with patients through text messages. With customizable after-hours protocols, urgent calls can be directed to an available provider, and the dashboard meticulously tracks call logs and escalation instances. While Lydoh is built to avoid providing diagnoses or medical advice, it ensures that emergencies are promptly referred to the appropriate emergency services. Eligible practices have the opportunity to establish a Business Associate Agreement. The service is further enhanced by an intuitive web dashboard and mobile accessibility, which streamline the management of communications within the practice, thus improving the overall efficiency of patient interactions. This holistic strategy is designed to optimize operations while maintaining a strong focus on patient safety and satisfaction, ultimately fostering stronger relationships between healthcare providers and patients. By integrating advanced technology into daily operations, Lydoh aims to transform the way healthcare practices manage their front desk functions.

Media

No images available

Media

No images available

Integrations Supported

Integrations Supported

Make
Zapier

API Availability

API Availability

Has API

Pricing Information

$0/month + usage
Free Trial Offered?

Pricing Information

$49/month
The Text plan is $49/month and does not include AI voice answering. The pricing index lists After Hours at $99/month with 300 voice minutes and Frontdesk at $249/month with 1,200 minutes; usage beyond included minutes is $0.25/minute. Other Lydoh product pages advertise a flat $199/month plan with unlimited calls and no overage. A 14-day free trial is available.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Valian

Date Founded

2025

Company Location

United States

Company Website

valiansystems.com

Company Facts

Organization Name

Zuzis LLC

Date Founded

2026

Company Location

United States

Company Website

lydoh.com

Categories and Features

Categories and Features

AI Receptionists

Not specified

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