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What is VortalSoft VCC?
The VortalSoft Virtual Contact Center (VSVCC) provides a robust hosted solution aimed at improving call management, routing, blending, and the overall handling of various customer interactions. Known for its on-demand contact center services, VortalSoft excels in optimizing agent resource utilization while enhancing the effectiveness of sales, marketing, and customer service teams. This cutting-edge service offers businesses of all sizes, including those that outsource, a viable solution to the difficulties and costs associated with conventional on-premise contact center infrastructures. Utilizing a subscription model based on a "per user, per month" basis, VortalSoft ensures a full suite of inbound and outbound services delivered through data networks. Companies looking to leverage outstanding customer engagement and boost their profitability will discover that VortalSoft's flexible outsourcing solutions provide them with a notable competitive advantage. In the rapidly evolving landscape of customer service, VortalSoft stands out by equipping organizations to meet their interaction objectives with greater efficiency and effectiveness, ultimately leading to enhanced customer satisfaction and loyalty.
What is ValueSoft?
With years of engineering and business management experience, we deliver comprehensive solutions tailored to your business requirements. ValueSoft transcends the realm of conventional software; it is a true work of art designed to address complex business challenges. Our creations are not merely tools but masterpieces aimed at alleviating the burdens and stress faced by our clients, allowing them to dedicate more time to expanding their enterprises and enjoying their personal lives. We firmly believe that satisfied clients are instrumental in promoting and elevating a brand’s reputation. Our primary emphasis lies in enhancing customer service and refining the software development process for our offerings. Furthermore, we are convinced that sustainable economic advancement hinges on a high velocity of money circulating within the economy. By leveraging our technologies, we aim to facilitate smoother transactions and simplify the complexities of global commerce, ultimately benefiting all participants in the marketplace.
What is Rounded?
Rounded is a specialized accounting and invoicing solution tailored for freelancers and sole traders. This software enables users to effortlessly send invoices and quotes, facilitating online payments for their services. Additionally, it allows individuals to monitor their time and expenses efficiently. Users can also manage GST for their BAS submissions and get organized for tax season, ensuring they remain compliant and prepared. Rounded streamlines the financial management process, making it easier for independent professionals to focus on their work.
What is Reach Accountant?
While you focus on growing your business, Reach provides the essential tools for seamless management from any location, enabling you to keep a close eye on operations throughout your expansion. Furthermore, this assistance empowers you to swiftly respond to any changes and obstacles that could emerge along the way, ensuring that you remain agile in a dynamic environment.
Integrations Supported
Gmail
Cloudcon
PayPal
Prestartr
Stripe
Textlocal
WhatsApp
Zeppay
signer.digital
Integrations Supported
Gmail
Cloudcon
PayPal
Prestartr
Stripe
Textlocal
WhatsApp
Zeppay
signer.digital
Integrations Supported
Gmail
Cloudcon
PayPal
Prestartr
Stripe
Textlocal
WhatsApp
Zeppay
signer.digital
Integrations Supported
Gmail
Cloudcon
PayPal
Prestartr
Stripe
Textlocal
WhatsApp
Zeppay
signer.digital
API Availability
Has API
API Availability
Has API
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Pricing Information
$19.95/month
Free Trial Offered?
Free Version
Pricing Information
$900.00/year/user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Vortalsoft
Date Founded
2000
Company Location
United States
Company Website
www.vortalsoft.com/contact-center-solutions/
Company Facts
Organization Name
Kala Softech Private Limited
Date Founded
2006
Company Location
India
Company Website
kalasoftech.com
Company Facts
Organization Name
Rounded
Date Founded
2015
Company Location
Australia
Company Website
rounded.com.au
Company Facts
Organization Name
Reach Process Outsourcing
Company Location
India
Company Website
reachaccountant.com
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Categories and Features
Accounting
Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Cash Management
Cryptocurrency Support
Expense Tracking
Fixed Asset Management
Fund Accounting
General Ledger
Government
Multi-Currency
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management
Billing and Invoicing
Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator
GST
GST Accounting
GST Billing & Invoicing
GST Compliance
GST Inventory Management
GST Reporting
GST Tax Credits
GST Tax Filing
Categories and Features
Accounting
Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Cash Management
Cryptocurrency Support
Expense Tracking
Fixed Asset Management
Fund Accounting
General Ledger
Government
Multi-Currency
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management
Billing and Invoicing
Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator
GST
GST Accounting
GST Billing & Invoicing
GST Compliance
GST Inventory Management
GST Reporting
GST Tax Credits
GST Tax Filing
Categories and Features
Accounting
Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Cash Management
Cryptocurrency Support
Expense Tracking
Fixed Asset Management
Fund Accounting
General Ledger
Government
Multi-Currency
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management
Billing and Invoicing
Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator
GST
GST Accounting
GST Billing & Invoicing
GST Compliance
GST Inventory Management
GST Reporting
GST Tax Credits
GST Tax Filing
Inventory Management
Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
