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What is ValueText?

ValueText is a dynamic messaging tool tailored specifically for Salesforce users, facilitating seamless communication across multiple channels, including SMS, WhatsApp, and Telegram. Users can easily initiate text conversations from their Salesforce records, encompassing contacts, leads, opportunities, and even custom entities, making engagement straightforward and efficient. The application features a central Chat Console and Converse Inbox to effectively manage customer interactions, ensuring that all communication is consolidated within a single platform. Users have the ability to personalize their messaging experience by incorporating custom labels, leveraging dynamic templates, sharing files and audio messages, scheduling texts, and establishing automated responses, among other functionalities. For those who need to distribute messages to numerous recipients simultaneously, ValueText streamlines this task through List Views, Reports, or Campaigns, making bulk communication hassle-free. Custom messages can be created, or existing templates and bots can be utilized to enhance the efficiency of interactions. If you’re looking to improve productivity and save time, ValueText enables the automated sending of SMS and WhatsApp messages directly within Salesforce using native automation tools, allowing users to quickly confirm appointments, send reminders, offer special deals, and more. This ensures that users remain focused on their core responsibilities while improving their communication workflows. Overall, this holistic messaging solution not only increases operational efficiency but also strengthens customer relationships by providing timely and relevant interactions.

What is Amazon Pinpoint?

Amazon Pinpoint is a flexible and scalable platform designed to facilitate both outbound and inbound marketing communications. It allows companies to connect with their customers through multiple channels such as email, SMS, push notifications, and voice calls. The service is easy to set up, making it accessible for users while catering to various marketing communication requirements. You can effectively segment your audience for targeted campaigns and customize your messaging to provide the most pertinent content. In addition, Amazon Pinpoint offers valuable delivery and campaign metrics that empower you to assess the success of your outreach efforts. With its global scalability, it can manage billions of messages daily across multiple channels, ensuring that it evolves with your business's growth. Initiating the use of Amazon Pinpoint is as simple as a few clicks. Whether you are a marketer or a developer, this platform is versatile enough to support a wide range of applications, including marketing, mass messaging, and transactional communications. Marketers can visually create, manage, and execute campaigns through an intuitive console, while developers can leverage the Amazon Pinpoint APIs for sending messages, scheduling campaigns, or monitoring activities on both web and mobile platforms, thus elevating their overall marketing approaches. Moreover, the platform’s flexibility guarantees its continued relevance in the rapidly changing digital marketing environment, making it a preferred choice for many businesses. Its combined features and functionalities offer a comprehensive solution for effective communication strategies.

Media

Media

Integrations Supported

5X
AWS App Mesh
AWS Lambda
Amazon EC2
Amazon S3
Amazon Web Services (AWS)
Salesforce
Scale to Zero AWS
Telegram
TimelyBill
WhatsApp

Integrations Supported

5X
AWS App Mesh
AWS Lambda
Amazon EC2
Amazon S3
Amazon Web Services (AWS)
Salesforce
Scale to Zero AWS
Telegram
TimelyBill
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$5 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ValueText

Date Founded

2017

Company Location

India

Company Website

valuetext.io

Company Facts

Organization Name

Amazon

Date Founded

1994

Company Location

United States

Company Website

aws.amazon.com/pinpoint/

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Mobile App Analytics

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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