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What is ValueText?

ValueText is a dynamic messaging tool tailored specifically for Salesforce users, facilitating seamless communication across multiple channels, including SMS, WhatsApp, and Telegram. Users can easily initiate text conversations from their Salesforce records, encompassing contacts, leads, opportunities, and even custom entities, making engagement straightforward and efficient. The application features a central Chat Console and Converse Inbox to effectively manage customer interactions, ensuring that all communication is consolidated within a single platform. Users have the ability to personalize their messaging experience by incorporating custom labels, leveraging dynamic templates, sharing files and audio messages, scheduling texts, and establishing automated responses, among other functionalities. For those who need to distribute messages to numerous recipients simultaneously, ValueText streamlines this task through List Views, Reports, or Campaigns, making bulk communication hassle-free. Custom messages can be created, or existing templates and bots can be utilized to enhance the efficiency of interactions. If you’re looking to improve productivity and save time, ValueText enables the automated sending of SMS and WhatsApp messages directly within Salesforce using native automation tools, allowing users to quickly confirm appointments, send reminders, offer special deals, and more. This ensures that users remain focused on their core responsibilities while improving their communication workflows. Overall, this holistic messaging solution not only increases operational efficiency but also strengthens customer relationships by providing timely and relevant interactions.

What is Meplo?

Meplo allows you to effortlessly automate responses via SMS or WhatsApp for incoming calls when you're unavailable. This innovative platform not only lets you send automatic replies through these messaging services, but it also enables you to respond to frequently asked questions using a tailored chatbot. You can choose to send purely automated messages or engage with users through a WhatsApp conversation powered by the chatbot’s capabilities. Additionally, Meplo is designed to manage incoming calls and facilitate website interactions, all from one convenient interface. ❶ Quickly dispatch WhatsApp messages to anyone attempting to contact you by phone! ❷ Share promotional content or integrate the chatbot smoothly into your website! ❍ Detailed guidance featuring videos and images is provided for ease of use. ❍ An intuitive chatbot platform allows you to manage conversations directly from your web browser! ❍ The service is available as a mobile app for both Android and iOS devices. ❍ It includes one VoIP number, giving your WhatsApp chat service either an Italian or American phone number (your clients will see your name and company logo). This solution acts as a nearly complete telephone switchboard, functioning similarly to a voicemail system while offering enhanced interactivity! Plus, the flexibility of the platform makes it suitable for a wide range of business needs.

Media

Media

No images available

Integrations Supported

WhatsApp
Salesforce
Telegram

Integrations Supported

WhatsApp
Salesforce
Telegram

API Availability

Has API

API Availability

Has API

Pricing Information

$5 per user per month
Free Trial Offered?
Free Version

Pricing Information

$44.80/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ValueText

Date Founded

2017

Company Location

India

Company Website

valuetext.io

Company Facts

Organization Name

Meplo

Date Founded

2022

Company Location

Italy

Company Website

meplo.it/eng

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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