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What is Vantage Point?

Vantage Point, the premier enterprise workforce management solution from Pipkins, offers an extensive array of scheduling, forecasting, and planning tools specifically designed for managing workforce across multiple sites and contact centers. Recognizing the significance of each interaction, Pipkins ensures that Vantage Point effectively manages all incoming communications, whether they be phone calls, chats, text messages, emails, or back office tasks. The sophisticated algorithms employed in Vantage Point, crafted by Dr. James Pipkins, contribute to its reputation as the most precise forecasting software available. This advanced technology empowers companies to tackle intricate operational challenges within today's diverse and multi-channel workforce management landscape. Furthermore, Vantage Point equips organizations with a reliable WFM solution that streamlines processes, enhances efficiency, and drives cost reductions, ultimately leading to improved overall performance in workforce management. Companies that adopt Vantage Point can expect to see significant improvements in their operational effectiveness and customer satisfaction.

What is 7shifts?

7shifts serves as a comprehensive platform for managing restaurant teams, enabling operators to oversee work schedules, time tracking, team communication, labor compliance, payroll, tips, and more, all from a single interface. Our system empowers managers to: 1) Make informed, profitable decisions by providing essential insights for optimal team and operational choices daily, helping to achieve labor targets through schedule enforcement, precise labor tracking, and real-time reporting. 2) Enhance operational efficiency by streamlining processes and minimizing common mistakes, allowing users to manage compliance proactively, execute payroll seamlessly, and utilize digital checklists for task tracking. 3) Reclaim valuable time by leveraging improved efficiency, which allows for a greater focus on delivering exceptional guest experiences, with simplified scheduling, centralized communication, and automated tip calculations readily available. 4) Foster better team retention by equipping managers with tools to build cohesive teams, maintaining awareness of team engagement, sentiment, and satisfaction, which can lead to a 13% reduction in turnover. Become part of the community of over 1,000,000 restaurant professionals who have already adopted 7shifts to enhance their team management processes and achieve greater success in their operations. With our platform, the possibilities for improvement are endless, paving the way for a more structured and enjoyable work environment.

Media

Media

Integrations Supported

ADP Workforce Now
5-Out
5X
8x8 Contact Center
ADP Celergo
ADP Enterprise HR
ADP Global Payroll
ADP Mobile Solutions
ADP StandOut
ADP Succession Management
ADP Total Absence Management
Bindbee
Kaleris
Oracle MICROS POS
Revel Systems
Square POS
Square Payments
Wagepoint
Wisely by ADP
Zendesk

Integrations Supported

ADP Workforce Now
5-Out
5X
8x8 Contact Center
ADP Celergo
ADP Enterprise HR
ADP Global Payroll
ADP Mobile Solutions
ADP StandOut
ADP Succession Management
ADP Total Absence Management
Bindbee
Kaleris
Oracle MICROS POS
Revel Systems
Square POS
Square Payments
Wagepoint
Wisely by ADP
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29.99/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pipkins

Date Founded

1983

Company Location

United States

Company Website

www.pipkins.com

Company Facts

Organization Name

7shifts

Date Founded

2014

Company Location

Canada

Company Website

www.7shifts.com

Categories and Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Categories and Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Time Clock

Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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