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What is Veeva CRM?

Veeva CRM is an essential tool for the global life sciences industry, enhancing the quality of customer interactions by facilitating immediate and intelligent engagement with healthcare professionals across multiple platforms. By leveraging data science and integrated intelligence, it guarantees that clients receive accurate and timely communications. Field teams benefit from access to the most current insights and information, which aids in planning and executing their interactions more effectively. Furthermore, the system promotes stronger relationships with customers through structured note-taking practices that adhere to compliance regulations. Users can take advantage of both pre-designed and customizable visualizations, ensuring that tailored insights are available right at the moment they are needed. Veeva CRM provides commercial organizations with the flexibility to integrate artificial intelligence in ways that suit their unique needs. Additionally, the Veeva CRM Suggestions feature offers a versatile framework for introducing next best actions, allowing for the use of any data science provider to enhance decision-making. This all-encompassing strategy not only simplifies workflows but significantly boosts overall operational efficiency, making it a vital asset in the fast-paced life sciences landscape. Ultimately, Veeva CRM represents a forward-thinking solution that adapts to the evolving demands of the industry.

What is Close-Up CRM?

Close-Up International is a pioneer in providing market intelligence and technology solutions specifically designed for the pharmaceutical and life sciences sectors, with a legacy spanning over 55 years. Serving over 650 customers in more than 50 countries, Close-Up offers a robust suite of services including prescription data analytics, market sales data, regional targeting, and advanced CRM integration to empower pharmaceutical companies with a holistic understanding of their markets. Their platform supports end-to-end product lifecycle management, from pre-launch market assessment and stakeholder targeting to post-launch sales performance evaluation and real-time decision-making. Close-Up integrates retail, institutional, and primary market research data alongside CRM and SFA systems, enabling pharma companies to navigate complex regulatory environments and evolving customer expectations effectively. The company emphasizes data security and compliance, certified under ISO 9001 and 27001, ensuring sensitive healthcare data is handled with the utmost integrity. Through agile deployment and the adoption of AI-powered tools, Close-Up helps clients modernize healthcare provider engagement strategies and improve data governance. Their consulting expertise and big data capabilities have driven significant revenue growth and operational efficiencies for clients like Hypera Pharma. Close-Up also provides industry-leading insights via whitepapers, case studies, and educational resources that keep clients informed on market trends and digital transformation. With a focus on innovation, collaboration, and strategic partnership, Close-Up International is committed to supporting sustainable growth in the life sciences ecosystem. They remain a trusted, global leader in market intelligence and technology solutions for pharma companies aiming to excel in an increasingly competitive and regulated market.

Media

Media

Integrations Supported

AutomatePro
Autymate
BOSCO
Cognipharma
ConnexMe
Data Sentinel
DataMatch
Eloqua
Flosum
InCountry
Lyftrondata
Lyriko
ON24
Peaka
Quaeris
Saasment
Welcome Software
appRules Portal
portatour

Integrations Supported

AutomatePro
Autymate
BOSCO
Cognipharma
ConnexMe
Data Sentinel
DataMatch
Eloqua
Flosum
InCountry
Lyftrondata
Lyriko
ON24
Peaka
Quaeris
Saasment
Welcome Software
appRules Portal
portatour

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Veeva Systems

Date Founded

2007

Company Location

United States

Company Website

www.veevasystems.com

Company Facts

Organization Name

Close-Up International

Date Founded

1968

Company Location

Argentina

Company Website

www.close-upinternational.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

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