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What is Veho Genie?

Veho Genie provides a cohesive solution for managing staff, scheduling, assignments, and timesheets through an intuitive cloud-based software accessible from any device at any time. This cutting-edge platform equips organizations with the tools necessary to effectively handle compliance, allocate tasks, process payments, and improve team communication. Veho Genie focuses on three core goals: to create an easy-to-navigate interface that motivates staff to regularly update their information, to unify vital components of contractor-based business operations—such as compliance, task management, and invoicing—into a single, integrated system, and to prioritize user feedback for continual feature enhancement that meets their specific needs. Additionally, the system ensures both users and administrators receive prompt alerts regarding expiring documents and qualifications, thereby safeguarding compliance. The platform also simplifies the invoicing process by packaging invoice details and timesheets into a zip file, facilitating the preparation and dispatch of expense receipts. This holistic strategy not only streamlines management tasks but also significantly boosts productivity across organizations, fostering a more efficient work environment. In essence, Veho Genie serves as an indispensable tool for businesses looking to optimize their operational efficiency.

What is RouteGenie?

RouteGenie is NEMT software running medical transportation operations at scale: 600+ fleets, 20,000+ vehicles, 46 states and two countries, approximately 2.5 million trips every month. Where operators feel it: schedules rebuild automatically with native multiload, not by hand; broker trips flow in and statuses flow back across 28 live integrations including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, MAS and Uber Health; Medicaid billing, CMS 1500, claim scrubbing and denial management live in the same system as dispatch. Multi-site operators run every location in one instance with role-based access and a complete audit trail on every trip change. Enterprise administration comes standard: SAML2 SSO, single-tenant deployment with per-customer data isolation, SOC 2 Type 1 attestation, HIPAA-aligned controls and BAAs, open REST API. Pricing is flat per vehicle with unlimited trips and unlimited users — cost tracks fleet size, not trip volume or headcount, so total cost does not climb as volume grows. Enterprise agreements include dedicated implementation, named support and RFP support. No fleet minimum.

Media

Media

Integrations Supported

Authorize.Net
Google Maps
HealthQx
NovusMED
Trapeze Software
Twilio
VectorCare

Integrations Supported

Authorize.Net
Google Maps
HealthQx
NovusMED
Trapeze Software
Twilio
VectorCare

API Availability

Has API

API Availability

Has API

Pricing Information

135.86 per month
Free Version
Free Trial Offered?

Pricing Information

$50/vehicle/month
Flat per-vehicle pricing from $50 per vehicle per month, with unlimited trips and unlimited users at every tier, no per-trip fees and no per-seat licensing, fleet-based tiers scaling from a single vehicle to 500+, and enterprise agreements for multi-site and multi-region operations that include dedicated implementation, named support and RFP support for agency and health-plan procurement. No setup or implementation fees. No long-term commitment.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Veho Genie

Company Location

United Kingdom

Company Website

www.vehogenie.co.uk

Company Facts

Organization Name

RouteGenie

Date Founded

2018

Company Location

United States

Company Website

routegenie.com

Categories and Features

Staffing

Billing & Invoicing
CRM
Candidate Management
Interview Management
Job Board Posting
Job Requisition
Onboarding
Payroll Management
Self Service Portal
Temporary Staffing

Categories and Features

NEMT

RouteGenie is a comprehensive software solution designed for Non-Emergency Medical Transportation (NEMT) providers, aimed at enhancing operational efficiency and ensuring compliance while keeping costs manageable. This platform centralizes the management of routing, scheduling, eligibility verification, dispatching, billing, and broker partnerships. With features like capacity management, transportation mode alignment, and multi-load capabilities, organizations can efficiently organize compatible trips and optimize vehicle usage. RouteGenie is equipped to handle various needs, including dialysis, mental health services, regular medical appointments, and same-day requests, all while providing user-friendly tools and automated reminders to minimize no-show rates. Its adaptable workflows and robust compliance mechanisms aid in the smooth operation of NEMT services, boosting punctuality and accessibility to care. Currently, RouteGenie supports over 600 fleets and 20,000 vehicles across 46 states, facilitating approximately 2.5 million trips each month, alongside 28 active integrations with brokers and payers.

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Route Planning

RouteGenie is an innovative route optimization platform tailored for medical and paratransit service providers seeking to enhance their scheduling efficiency and accuracy. This system generates streamlined routes by taking into consideration various factors such as rider preferences, time constraints, mobility needs, and vehicle capacity. Featuring advanced multi-load functionality, RouteGenie effectively identifies opportunities to consolidate riders headed in the same direction, allowing transportation providers to reduce the number of vehicles required while ensuring timely service. Dispatchers benefit from the ability to modify routes in real-time, oversee recurring trips, and maximize vehicle efficiency. As a result, RouteGenie lowers operational expenses while elevating the overall passenger experience. Transportation operators managing fleets of 25 to over 500 vehicles can effortlessly reconstruct an entire day’s schedule within seconds, covering all sites simultaneously. With over 600 fleets and more than 20,000 vehicles utilizing RouteGenie, the platform facilitates approximately 2.5 million trips each month. Customers typically experience a reduction of 10-20% in the number of vehicles on the road and the total miles traveled.

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Transportation Dispatch

RouteGenie provides a robust dispatch solution tailored for transportation providers seeking comprehensive oversight of their daily operations. Dispatchers have the capability to quickly assign and alter trips, track real-time vehicle movements, and engage with drivers through a streamlined platform. The system is designed to consider factors such as capacity, mobility needs, and multiple load opportunities, optimizing ride grouping and enhancing fleet efficiency. Automated scheduling and trip notifications minimize manual tasks and reduce errors, while real-time updates ensure that teams maintain full situational awareness throughout the day. With customizable workflows and the ability to handle high-volume demands, RouteGenie streamlines the dispatch process, making it more reliable, efficient, and scalable. Dispatch operations can be managed across multiple sites within a single instance, featuring role-based access, visibility of subcontractor vehicles alongside owned fleets on a shared live map, and a comprehensive audit trail for every trip modification. Currently, RouteGenie supports over 600 fleets, encompasses more than 20,000 vehicles, and facilitates approximately 2.5 million trips each month.

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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