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What is Vello?

Vello enhances the relationship between veterinary practices and pet owners by offering a cohesive experience tailored for ezyVet, Neo, and Cornerstone practice management software. By incorporating tools that boost pet owner engagement and reduce the likelihood of missed appointments, Vello promotes more fruitful conversations and cuts down on phone call time. It adeptly handles the intricacies of pet visits, guaranteeing seamless, real-time two-way synchronization between Vello and the previously mentioned software. This efficient method allows for interaction with pet owners through a single interface designed for IDEXX practice management software, eliminating the necessity for various platforms and cumbersome manual tasks. Vello enables veterinary clinics to tap into new levels of efficiency with features that not only enhance owner compliance but also foster significant dialogues, ultimately improving the health outcomes for pets. Furthermore, this all-encompassing system helps clients become better-informed partners in their pets' care journeys, strengthening relationships and outcomes at every stage of the veterinary process. By ensuring a more comprehensive approach to pet care, Vello positions itself as an essential tool for modern veterinary practices.

What is VPR?

VPR's client information sheets serve as both informative and practical resources, providing pet owners with vital insights. The wording has been deliberately softened to ease any potential anxieties that might arise for clients. It is essential for your practice to communicate the possible side effects and drug interactions to clients to protect their interests. Improving client services entails effectively conveying necessary precautions and potential interactions. Frequently, feedback from well-informed clients can help prevent future complications. The veterinary field is facing a more informed and discerning client base than ever before. Today’s veterinary practices cannot assume that pet owners will passively accept the inevitability of side effects and interactions. Pet owners are increasingly committed to their pets' well-being and anticipate a level of care that mirrors that of human healthcare services. This growing awareness has led to a surge in lawsuits against drug companies and veterinary practices concerning side effects, drug interactions, and the absence of informed consent, highlighting the necessity for clear communication. It is vital for veterinary practices to evolve in response to these heightened expectations to uphold trust and achieve the best possible outcomes for both clients and their animal companions. Ultimately, understanding and addressing client concerns can lead to stronger relationships and improved care standards in veterinary practice.

Media

Media

Integrations Supported

Cornerstone Software
IDEXX Neo
ezyVet

Integrations Supported

Cornerstone Software
IDEXX Neo
ezyVet

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IDEXX

Date Founded

1983

Company Location

United States

Company Website

software.idexx.com/vello

Company Facts

Organization Name

Veterinary Software Associates

Company Website

www.vpronline.com

Categories and Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

Categories and Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

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