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What is VeltoDesk?

VeltoDesk is a remote desktop application that allows users to connect to and control another Windows computer, facilitating both remote assistance and unattended access. Users can easily start a session by running the program and entering the remote device's ID and password, without requiring a user account or traditional installation. This software includes features like attended support sessions, secure unattended access with password protection, the ability to transfer files, a favorites list for quick access, and an address book for managing connections. It is particularly useful for IT support professionals, managed service providers, small businesses, and individuals seeking to assist others or access their own computers remotely. The provider claims that VeltoDesk is available for free for both personal and commercial use. Furthermore, its connection process is designed to work seamlessly with routers and firewalls, which means users do not have to configure port forwarding, thereby enhancing the overall remote access experience. This user-friendly approach makes VeltoDesk a valuable tool for anyone in need of effective remote support solutions. Ultimately, it stands out for its combination of simplicity and functionality, appealing to a broad range of users.

What is SecureDesk?

SecureDesk is a self-hosted solution tailored for remote support and device management exclusively for Windows systems, ensuring that all operations are conducted through the user's own infrastructure without depending on external cloud services. It offers two distinct connection modes: attended sessions, which allow for real-time support with the consent of the end user, and unattended access, ideal for managing devices such as servers or kiosks that lack on-site personnel. For instances requiring advanced troubleshooting, technicians can utilize a SYSTEM-level shell to execute administrative commands directly on the device. At the core of its architecture is a strong encryption framework; both the technician’s console and the remote device generate their own AES-256-GCM encryption keys independently, with connections being initiated exclusively from the endpoints involved. The self-hosted relay that enables each session transmits only encrypted data and does not retain any keys, which means even the operator of the relay is unable to decrypt or access the content of the sessions. This innovative design significantly boosts security and delivers reassurance to users who are particularly concerned about data protection during remote support activities. In essence, SecureDesk stands out as a reliable choice for organizations looking to maintain full control over their data while ensuring a secure remote management environment.

Media

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Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Free
Free for personal and commercial use, with no time limit, subscription, or per-seat fees.
Free Version

Pricing Information

$249/year
For small IT teams and MSPs — unattended fleets, elevation and SSO.
≈ $21/mo · billed annually
Up to 10 operators
Free Version

Supported Platforms

Windows

Supported Platforms

Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

VeltoDesk

Date Founded

2026

Company Location

Italy

Company Website

veltodesk.com/en

Company Facts

Organization Name

Rubix Technology

Date Founded

2012

Company Location

United States

Company Website

www.rubixtechnology.com

Categories and Features

Remote Desktop

Not specified

Categories and Features

Remote Support

File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording

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