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What is VenueLytics?

Reduce your front desk inquiries by more than 25%, slash brand quality audit expenses by 56%, and eliminate lengthy lines and unnecessary wait times. Experience a remarkable increase in your Net Promoter Score (NPS) surpassing 35%, while simultaneously enhancing your Revenue Per Available Room (RevPAR). Achieve exceptional guest engagement rates skyrocketing from the typical 10% to an astounding 60% for current visitors. Gain immediate insights into guest concerns, enabling you to resolve issues in just minutes rather than days. Improve the overall guest experience by leveraging a constantly updated, comprehensive guest profile that allows for precise micro-segmentation and targeted marketing strategies. Boost your in-house revenue through effective up-selling options, recommendations for local attractions, partnerships, and additional purchases made during guests' stays. VenueLytics emerges as a comprehensive AI platform dedicated to enhancing guest experiences and data analysis, significantly increasing both engagement and profitability. Furthermore, gather valuable insights from guest feedback and proactively respond to both in-stay and online reviews to foster a strong connection with your clientele. This proactive approach not only enhances satisfaction but also builds long-term loyalty among your guests.

What is Loopon?

Explore a robust engagement platform tailored for hotels aiming to amplify revenue, increase guest satisfaction, and nurture loyalty throughout each stage of the guest journey. By offering commission-free upselling and pre-arrival surveys, you and your guests can collaboratively design a perfect stay. One-click upgrades not only enhance your revenue prior to guest arrival but also build excitement for their upcoming visit. The In-Stay feature acts as a responsive feedback and messaging system, facilitating immediate service recovery and boosting satisfaction during their stay. Guests can easily connect to WiFi or scan a QR code to share their feedback or communicate directly through SMS and WhatsApp regarding their experiences. Prompting elegant single-page surveys right after their departure showcases your sincere interest in their input. Furthermore, a comprehensive array of analytics and reputation management tools enables you to make well-informed strategic decisions, improve guest satisfaction ratings, and enhance your presence on review sites. This platform effectively streamlines communication while significantly improving the overall guest experience, ensuring that their stays are not only memorable but also lead to repeat visits. The integration of these features solidifies lasting relationships between hotels and their guests, creating a cycle of loyalty that benefits both parties.

Media

Media

Integrations Supported

ASI PMS
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Elina
Facebook
Fork
Google
Infor POS
Junos Traffic Vision
Mews
OPERA Cloud PMS
Salesforce
Sirvoy
Tripadvisor
WhatsApp
Yelp
apaleo
protel MICE

Integrations Supported

ASI PMS
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Elina
Facebook
Fork
Google
Infor POS
Junos Traffic Vision
Mews
OPERA Cloud PMS
Salesforce
Sirvoy
Tripadvisor
WhatsApp
Yelp
apaleo
protel MICE

API Availability

Has API

API Availability

Has API

Pricing Information

$79.00/month
Free Trial Offered?
Free Version

Pricing Information

€100 per hotel per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VenueLytics

Date Founded

2015

Company Location

United States

Company Website

www.venuelytics.ai/

Company Facts

Organization Name

Loopon

Date Founded

2007

Company Location

Sweden

Company Website

www.loopon.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Venue Management

Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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