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What is VenueLytics?
Reduce your front desk inquiries by more than 25%, slash brand quality audit expenses by 56%, and eliminate lengthy lines and unnecessary wait times. Experience a remarkable increase in your Net Promoter Score (NPS) surpassing 35%, while simultaneously enhancing your Revenue Per Available Room (RevPAR). Achieve exceptional guest engagement rates skyrocketing from the typical 10% to an astounding 60% for current visitors. Gain immediate insights into guest concerns, enabling you to resolve issues in just minutes rather than days. Improve the overall guest experience by leveraging a constantly updated, comprehensive guest profile that allows for precise micro-segmentation and targeted marketing strategies. Boost your in-house revenue through effective up-selling options, recommendations for local attractions, partnerships, and additional purchases made during guests' stays. VenueLytics emerges as a comprehensive AI platform dedicated to enhancing guest experiences and data analysis, significantly increasing both engagement and profitability. Furthermore, gather valuable insights from guest feedback and proactively respond to both in-stay and online reviews to foster a strong connection with your clientele. This proactive approach not only enhances satisfaction but also builds long-term loyalty among your guests.
What is Lytics?
Lytics is a cutting-edge customer-data platform tailored for marketers that leverages first-party data to gain insights into customer preferences. By utilizing a sophisticated decision engine powered by machine learning, Lytics effectively interprets the needs of your audience. This capability enables marketers to send out timely and relevant communications through various channels. With the assistance of Lytics AI, you can pinpoint specific strategies that can enhance your results and boost your return on investment. Engage your customers with messages and campaigns that are personalized to fit their unique requirements. Furthermore, optimize your marketing efforts by employing predictive strategies that are informed by actual customer behavior rather than mere assumptions. By adopting this approach, you can significantly enhance customer satisfaction and drive better business outcomes.
Integrations Supported
Acoustic Campaign
Amplitude
Blueshift
Braze
Cordial
Criteo
FullContact
Google Tag Manager
Instagram
API Availability
API Availability
Pricing Information
$79.00/month
Free Trial Offered?
Pricing Information
Flexible packages to meet your business needs with tier levels for Starter, Professional, Enterprise plus monthly and annual billing options.
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
VenueLytics
Date Founded
2015
Company Location
United States
Company Website
www.venuelytics.ai/
Company Facts
Organization Name
Lytics
Date Founded
2012
Company Location
United States
Company Website
www.lytics.com
Categories and Features
Concierge
Not specified
Guest Messaging
Not specified
Reputation Management
Not specified
Venue Management
Attendee Management
Customer Management
Event Management
Food & Beverage Management
Reservations Management
Categories and Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Personalization
Predictive Modeling