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What is VenueLytics?

Reduce your front desk inquiries by more than 25%, slash brand quality audit expenses by 56%, and eliminate lengthy lines and unnecessary wait times. Experience a remarkable increase in your Net Promoter Score (NPS) surpassing 35%, while simultaneously enhancing your Revenue Per Available Room (RevPAR). Achieve exceptional guest engagement rates skyrocketing from the typical 10% to an astounding 60% for current visitors. Gain immediate insights into guest concerns, enabling you to resolve issues in just minutes rather than days. Improve the overall guest experience by leveraging a constantly updated, comprehensive guest profile that allows for precise micro-segmentation and targeted marketing strategies. Boost your in-house revenue through effective up-selling options, recommendations for local attractions, partnerships, and additional purchases made during guests' stays. VenueLytics emerges as a comprehensive AI platform dedicated to enhancing guest experiences and data analysis, significantly increasing both engagement and profitability. Furthermore, gather valuable insights from guest feedback and proactively respond to both in-stay and online reviews to foster a strong connection with your clientele. This proactive approach not only enhances satisfaction but also builds long-term loyalty among your guests.

What is Ratecard?

While over 80% of companies think they provide an outstanding experience, only 8% of their clients feel the same way. To effectively narrow this experience gap, consider using Ratecard for streamlining your feedback collection process. Our user-friendly survey creation tool enables you to craft your surveys in mere minutes. With more than 20 different question types available, such as CES, CSAT, and NPS (standard/EU), you can effortlessly collect the necessary insights. We are dedicated to improving your response rates; by using hidden fields and auto-filling them with confirmed data from your communications, you can save valuable time and obtain meaningful results. Moreover, giving respondents the option to skip certain questions can direct them toward the most pertinent ones. We recognize the importance of gathering feedback from all participants, including those who might have had less than satisfactory experiences, as this information is crucial for your improvement. Responding to this feedback can lead to notable advancements in your service delivery, ensuring that you meet the expectations of your stakeholders more effectively. Ultimately, bridging this gap is vital for maintaining a competitive edge in today’s market.

Media

Media

Integrations Supported

ASI PMS
Junos Traffic Vision

Integrations Supported

Easyflow
Wufoo

API Availability

API Availability

Has API

Pricing Information

$79.00/month
Free Trial Offered?

Pricing Information

€9.99 per user per month
Billed annually

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

VenueLytics

Date Founded

2015

Company Location

United States

Company Website

www.venuelytics.ai/

Company Facts

Organization Name

Ratecard

Date Founded

2017

Company Location

Netherlands

Company Website

get.ratecard.io

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Reputation Management

Not specified

Venue Management

Attendee Management
Customer Management
Event Management
Food & Beverage Management
Reservations Management

Categories and Features

Reputation Management

Not specified

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