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What is VenueStack?

VenueStack offers an all-in-one solution specifically designed for nightclubs, lounges, beach clubs, festivals, and a variety of event spaces. This platform allows venues to oversee ticket sales, facilitate table reservations with deposits, and provide multi-entry passes through a single branded booking page that can be easily integrated into their existing websites. Guests can conveniently pay using credit cards, Apple Pay, or Google Pay via the venue's dedicated Stripe account, while also having the option to store their tickets and passes in Apple Wallet or Google Wallet for easy access. On event nights, staff can effectively scan tickets and passes using a smartphone or iPad, even when offline, while keeping track of the door count and managing the venue layout with a real-time table map that includes information about deposits, server assignments, and notes on guests. In addition, Pulse enhances organization by sending notifications for any outstanding requests, unpaid deposits, and ongoing conversations, ensuring that nothing gets overlooked. VenueStack further includes a guest CRM, customer accounts, email marketing tools, an AI concierge for guest interactions, tracking links, advertising pixels, and comprehensive reports on tickets, tables, passes, and door entries. Impressively, all these features are bundled into a single, comprehensive plan, equipping venues with everything necessary for their operational success. This holistic approach not only streamlines processes but also significantly improves the guest experience, making events more enjoyable for everyone involved. Venues utilizing VenueStack can look forward to a more efficient and engaging atmosphere for their patrons.

What is Hatch Tickets?

Hatch Tickets is a specialized booking platform located in the UK, catering to leisure venues that offer timed activities like trampoline parks, escape rooms, soft play areas, ice skating rinks, and seasonal attractions. The platform adeptly handles reservations, particularly in cases where availability is limited, ensuring that customers can book their preferred time slots with ease. Each venue involved receives a tailored booking page hosted on a unique subdomain, which boosts their brand presence effectively. Payments are directed straight into the venue's Stripe account, allowing the venue to maintain its designation as the merchant of record without Hatch ever managing any of the funds. Key features include the capability to oversee recurring sessions and special events, uphold real-time availability according to capacity limits, and provide a variety of ticket options, such as add-ons, discount codes, and off-peak pricing options. Customers benefit from the convenience of entering the venue using QR tickets scanned with a phone or tablet, and a built-in till supports walk-in guests through a card reader, ensuring smooth transactions whether online or in person. The system also captures a mailing list automatically after a purchase, encourages customers to leave reviews, and follows up with those who abandon their carts. Additionally, businesses with multiple locations can oversee all their venues through a single login while each venue retains its distinct branding and Stripe account. Hatch operates on a simple fee structure, charging a flat 3% at the time of sale without imposing any monthly fees. This forward-thinking model not only simplifies the booking process but also significantly improves the overall experience for both venues and their customers, fostering better engagement and satisfaction. With its comprehensive features, Hatch Tickets is poised to become an essential tool for leisure venues seeking to optimize their operations and custo

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Integrations Supported

Integrations Supported

Google
Mailchimp
Stripe

API Availability

API Availability

Pricing Information

$180/month
Free Trial Offered?

Pricing Information

No monthly fee, 3% per booking

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

VenueStack

Date Founded

2026

Company Website

www.venuestack.io

Company Facts

Organization Name

Hatch Tickets LTD

Date Founded

2026

Company Location

United Kingdom

Company Website

hatchtickets.co.uk

Categories and Features

Venue Management

Not specified

Categories and Features

Ticketing

Barcode / Ticket Scanning
Event Management
General Admission
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS

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