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What is Vepaar?

Connecting with your audience on WhatsApp has never been easier! Vepaar provides a variety of tools that help you create and oversee your business profile, ensuring seamless communication with clients regardless of your location. You can streamline the organization of your contacts, messages, and media files by using tags for improved management. Moreover, by taking advantage of different filters, you can retrieve valuable insights through an advanced dashboard. Recognizing the hurdles often faced in communication, we have implemented the Quick Reply feature, which facilitates immediate responses to enhance conversations. Additionally, the use of dynamic fields allows for an even more tailored interaction experience. Convert potential leads into dedicated customers with the Sales Funnel, where you can classify your WhatsApp business clients at various stages and send them personalized messages to cultivate those connections. With the Auto-Sync Chat feature, you can easily link conversations from any contact, group, or broadcast list, making all your discussions accessible every time you log into your Vepaar account. This holistic strategy not only improves your customer service but also fortifies your overall business communications, leading to stronger relationships and increased satisfaction for all parties involved.

What is Cloodot?

Cloodot is an all-encompassing platform specifically crafted for managing customer experiences, enabling users to monitor chats and reviews from diverse online sources within a unified inbox. This innovative solution allows multiple agents to collaborate effectively, managing communications through channels like WhatsApp and Google Messages, capabilities that traditional applications often lack. It is an essential resource for customer service representatives, streamlining customer management with features such as customizable response templates, reminders, tags, tasks, and notes. Moreover, it offers a secure environment for agents to handle conversations and feedback across various modern channels while maintaining their privacy from direct access to the original platforms. With its sophisticated analytics capabilities, Cloodot equips businesses with the tools necessary to derive valuable insights into their performance metrics, thereby promoting intelligence and accountability in their operations. This comprehensive methodology not only enhances team efficiency but also significantly improves the customer experience, ultimately leading to stronger customer loyalty and satisfaction. By integrating various functionalities into one seamless experience, Cloodot stands out as a game-changer in customer relationship management.

Media

Media

Integrations Supported

WhatsApp
Axis LMS
Facebook
Facebook Messenger
Google Business Messages
Google Business Profile

Integrations Supported

WhatsApp
Axis LMS
Facebook
Facebook Messenger
Google Business Messages
Google Business Profile

API Availability

Has API

API Availability

Has API

Pricing Information

$4.99 per month
Free Trial Offered?
Free Version

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vepaar

Company Location

India

Company Website

vepaar.com

Company Facts

Organization Name

Cloodot

Date Founded

2019

Company Location

India

Company Website

www.cloodot.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

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