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What is Vepos?

We offer extensive assistance to dealers and service providers through a range of solutions, including our CRM, ERP, eCommerce platforms, cash register systems, and project management tools. Designed specifically for medium-sized businesses, our ERP software provides a flexible solution ideal for trade and service sectors, proudly developed in Germany. Our dedication to your success is reflected in our personalized support services. The system streamlines operations by enabling automatic ticket creation, maintenance scheduling, deployment feedback, invoicing, and efficient system management. It also features project management tools that support time tracking, real-time monitoring with post-calculation, resource allocation, and billing functionalities. In addition, our accompanying document management system (DMS) is designed with a full text search capability, check-in/check-out options, a DMS printer, and intuitive drag-and-drop features. Our cash register software, designed for touchscreen use in retail environments, can also be tailored to include functionalities for service acceptance, such as managing workshop orders. This comprehensive approach guarantees that every facet of your business operations is handled efficiently, enhancing overall productivity and effectiveness. By integrating these solutions, we aim to empower your business to achieve its fullest potential.

What is Service Hub CRM?

Service Hub CRM simplifies the process of delivering outstanding service. Connecting with a customer to schedule an appointment often necessitates multiple calls, which can lead to frustration. By equipping your staff with our comprehensive tools, you can enhance customer service quality significantly. We recognize the importance of effective communication in developing relationships, and we pay attention to every detail. Our software is customizable to cater to the specific needs of your business. Rather than managing various systems separately, consider integrating them for a more cohesive experience. Our committed team is available to assist you in navigating our platform, ensuring you become proficient in its functionalities. You can access all vital information from your dashboard, which will streamline your workflow. Technicians are able to provide real-time updates on ticket statuses to both you and your clients, keeping everyone in the loop. Manage your orders seamlessly through our application, boosting overall productivity. Our GPS features ensure you never lose your way on the way to your next appointment. You can easily upload files from your device for quick access, and stay updated with notifications regarding your order statuses on your mobile phone. In addition, we continuously strive to improve our offerings, making your service experience even more efficient and enjoyable. All these features coalesce to create a more streamlined and effective service delivery process.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Vepos

Date Founded

2004

Company Location

Germany

Company Website

vepos.net

Company Facts

Organization Name

Service Technologies

Date Founded

2017

Company Location

United States

Company Website

servicehubcrm.com

Categories and Features

Billing and Invoicing

Contact Database
Contingency Billing
Customizable Invoices
Dunning Management
Hourly Billing
Multi-Currency
Payment Processing
Project Billing
Recurring/Subscription Billing

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Inventory Management
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

Inventory Management

Alerts/Notifications
Forecasting
Inventory Optimization
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Logistics

Barcoding / RFID
CRM
Inventory Management
Order Management
Shipping Management
Transportation Management

Order Management

Back Order Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Preventive Maintenance

Inspection Management
Maintenance Scheduling
Predictive Maintenance
Purchasing
Reminders
Vendor Management
Work Order Management

Project Management

Agile Methodologies
Budget Management
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Milestone Tracking
Resource Management
Time & Expense Tracking
Traditional Methodologies

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Policy Administration

CRM

Calendar/Reminder System
Document Storage
Internal Chat Integration
Mobile Access
Task Management
Territory Management

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Order Management

Back Order Management
Order Entry
Order Fulfillment
Order Tracking
Returns Management
Shipping Management

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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