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What is Vergify?

Vergify acts as an all-in-one customer relationship management (CRM) solution that streamlines the handling of clients, prospective leads, and various business activities. With Vergify's intuitive visual analytics and graphical representations, users can gain deep insights into their business dynamics. Moreover, the platform supports marketing automation by allowing users to design and schedule email campaigns, which enables companies to expand their reach more effectively. This robust software significantly improves customer interactions while also boosting the efficiency of marketing strategies. In addition, Vergify's user-friendly interface ensures that businesses can easily adapt and make the most of its powerful features.

What is OxyCRM?

OxyCRM is a web-based CRM platform from SunSmart Global that helps organizations manage customer relationships, sales activities, marketing campaigns, service requests, and business workflows through one integrated system. The platform is designed to replace scattered customer data and manual processes with a unified CRM environment that supports collaboration, transparency, and faster decision-making. OxyCRM provides intelligent dashboards, graphical reports, real-time analytics, and operational visibility across sales, service, marketing, lead management, and customer interaction activities. The software captures and manages customer communications from multiple channels, including email, SMS, inbound call centers, outbound call centers, websites, walk-ins, postal communications, social media, and external agencies such as government or legal entities. Its incident and query management tools allow users to view open and closed cases, verify customer information, attach documents, tag master incidents, process customer requests, and track transaction-related details from a single screen. Configurable workflows enable teams to create categories, subcategories, reminders, escalations, transfers, reassignments, and automated notifications based on business rules. OxyCRM also includes modules for enterprise lead management, campaign and event management, customer profiles, KYC management, IVR integration, knowledge bases, channel partner management, commissions, incentives, and call center operations. The platform supports email and SMS campaigns, auto lead generation, customer self-service portals, and social media interfaces for incident updates and cross-sell or upsell opportunities. Businesses can use its analytics capabilities to measure marketing performance, track lead conversion, monitor customer service efficiency, and identify opportunities for growth.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$25.00/month/user
Starting price $25.00/month/user
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

Vergify

Date Founded

2016

Company Location

United States

Company Website

www.vergify.com

Company Facts

Organization Name

SunSmart Global

Date Founded

2004

Company Location

India

Company Website

sunsmartglobal.com/oxycrm/

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Categories and Features

CRM

Not specified

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